Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

JOSH BOEHM

Calgary,Canada

Summary

Recent graduate with foundational knowledge in International Business/Marketing and hands-on experience as head marketing strategist for the MRU Financial Student Organization. Demonstrates strong teamwork, problem-solving, and time-management skills. Possesses 7 years of expertise in customer interaction, service solutions, conflict resolution, communication, and problem-solving. Recognized as an effective team collaborator who adapts to evolving needs while maintaining a focus on achieving results. Valued for reliability and proactive approach in meeting customer and organizational objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Golf Pro Shop Employee

City Of Calgary
04.2023 - Current
  • Processed sales transactions efficiently, ensuring precise financial record-keeping within the pro shop.
  • Performed inventory management for optimal stock levels and efficient merchandise turnover.
  • Responded to guest inquiries with professionalism and efficiency, quickly resolving issues to uphold high customer satisfaction.
  • Executed targeted marketing initiatives to promote special offers and upcoming events, increasing customer engagement.
  • Fostered a collaborative and supportive team environment, contributing to a positive workplace culture.
  • Trained new team members in customer service and operations details.

Head of Marketing Strategy

Mount Royal University Financial Students Organization (FSO)
09.2024 - 04.2025
  • Awarded the Excellence in Membership Service Award in recognition of outstanding leadership and commitment to serving its members - a first-time honor for the FSO club.
  • Mentored junior student members, providing guidance in professional development and fostering a collaborative team environment within the department.
  • Enhanced student engagement with targeted social media strategies and content creation.
  • Planned and executed corporate events, creating memorable experiences for students that strengthened partnerships and loyalty levels.

Ice Hockey Official

Mount Royal University
01.2024 - 04.2024
  • Enhanced game fairness by enforcing rules and regulations strictly during ice hockey matches.
  • Managed conflicts effectively by mediating disputes between players, coaches, and hockey officials as well as addressing concerns raised by spectators during matches.
  • Promoted sportsmanship among players through fair play recognition programs established within the league context.
  • Collaborated with fellow officials to ensure consistency in rule interpretation and enforcement throughout the season.

Golf Shop Assistant

Eaglequest Golf Dome
05.2022 - 09.2022
  • Administered point of sales applications, checked in customers and resolved payment discrepancies.
  • Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.
  • Developed strong rapport with customers and created positive impression of business.

Restaurant Team Member

Subway
07.2017 - 05.2022
  • Operated register to process payments and collect cash payment for order totals.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Trained new staff in POS system, food preparation procedures, and best practices in customer service.
  • Monitored stock levels, processed reorders, and tracked incoming deliveries to maintain accurate and efficient inventory management.

Education

Bachelor of Business Administration - International Business, Marketing

Mount Royal University
Calgary, AB
04.2025

Skills

  • Bilingual Competence in English and French
  • Customer service and relationship building
  • Organized multi-tasker
  • Staff training and development
  • Microsoft Office/Google Analytics/Power BI/Qualtrics
  • Teamwork and collaboration

Certification

  • Proserve Certificate, 05/23
  • First Aid/ CPR-C AED Certification, 04/23
  • Alberta Health Services Food Safety, 05/23

Timeline

Head of Marketing Strategy

Mount Royal University Financial Students Organization (FSO)
09.2024 - 04.2025

Ice Hockey Official

Mount Royal University
01.2024 - 04.2024

Golf Pro Shop Employee

City Of Calgary
04.2023 - Current

Golf Shop Assistant

Eaglequest Golf Dome
05.2022 - 09.2022

Restaurant Team Member

Subway
07.2017 - 05.2022

Bachelor of Business Administration - International Business, Marketing

Mount Royal University

Similar Profiles

CREATE PROFILE
JOSH BOEHM