Checked and ensured the quality of newly produced cables, handled printing and scanning of barcodes, and managed cable packaging.
Senior Process Executive
Infosys (Czech Republic) Limited s.r.o
Brno, Czech Republic
08.2019 - 12.2020
Provided general IT support, including handling user calls and emails, software installations, troubleshooting, and granting access to emails and network drives.
Reservation and Ticketing Officer
Ambient Travel Services Ltd
Abuja
05.2015 - 09.2016
Assisted customers in planning and booking reservations, hotel rooms, car rentals, and airplane tickets
Provided guidance on travel itineraries and local attractions.
Travel Agency Manager
Darsha Travels and Tours Ltd
Abuja
04.2013 - 03.2015
Directed and managed company operations, sold travel products and tour packages, handled financial oversight, managed human resources, and maintained customer satisfaction
Liaised with travel partners for bookings and schedules.
Reservation and Ticketing Officer
Kency Travels and Tours Ltd
Abuja
11.2011 - 04.2013
Assisted customers with travel plans, including reservations for hotels, car rentals, and events
Provided recommendations for local attractions.
Education
Master's degree in international Territorial Studies -
Mendel University in Brno, International Territorial Studies
12.2021
TESOL Certificate -
International Open Academy
12.2020
Bachelor’s Degree in Socioeconomic And Environmental Development of Regions -
Mendel University in Brno, Regional Development Studies
12.2020
Associate's-level Diploma in Junior Web Development -
Openclassrooms
12.2019
Diploma in Travel and Tourism -
IATA Training and Development Institute
12.2013
Skills
Global Distribution System (Amadeus)
HTML
CSS
BOOTSTRAP
Microsoft applications (Words, Excel, PowerPoint)
Active Directory
Exchange Management Console
Git
GitHub
Computer hardware
Timeline
Electromechanical Assembler
Gebauer&Giller Limited s.r.o
01.2021 - 12.2022
Senior Process Executive
Infosys (Czech Republic) Limited s.r.o
08.2019 - 12.2020
Reservation and Ticketing Officer
Ambient Travel Services Ltd
05.2015 - 09.2016
Travel Agency Manager
Darsha Travels and Tours Ltd
04.2013 - 03.2015
Reservation and Ticketing Officer
Kency Travels and Tours Ltd
11.2011 - 04.2013
Master's degree in international Territorial Studies -
Mendel University in Brno, International Territorial Studies
TESOL Certificate -
International Open Academy
Bachelor’s Degree in Socioeconomic And Environmental Development of Regions -
Mendel University in Brno, Regional Development Studies
Associate's-level Diploma in Junior Web Development -