Dynamic customer service professional with a proven track record at Manitoba Liquor & Lotteries, excelling in complaint handling and cash management. Adept at enhancing customer experiences through active listening and problem-solving. Recognized for effectively resolving issues and fostering customer loyalty in fast-paced retail environments.
providing information about casino games, events, and products; assisting guests with cash exchanges; and helping with minor problems. They may also enroll customers in club card programs and assist with other tasks as needed.