JOSEPH KWADWO OBENG

1236 College Drive,Saskatoon

Summary

Experienced in a fast-paced, customer-centric environment, I have honed skills in delivering outstanding service and ensuring guest satisfaction. Possessing strong problem-solving abilities and effective communication skills, I have demonstrated adaptability in different roles and industries. Currently seeking to transition into a new field, leveraging a background in creating positive guest experiences.

Overview

year of professional experience

Certification

Work History

Sales Representative

Paroli Direct

04.2023 - 12.2023

Engaged with customers to promote and sell products, achieving and exceeding sales targets
Developed strong communication and negotiation skills while handling customer inquiries
Maintained a high level of product knowledge to educate customers effectively

Guest Experience Leader

McDonalds

12.2023 - 08.2024

Led initiatives to improve guest satisfaction, handling customer feedback and resolving issues promptly and efficiently
Trained and mentored new employees, emphasizing teamwork and consistent service standards
Provided outstanding customer service, ensuring a positive guest experience

Education

Bachelor of Science - Applied Computing Business

University of Saskatchewan

Saskatoon, SK

Skills

Excellent customer service and relationship-building skills
Strong communication and interpersonal abilities
Sales and negotiation expertise

Ability to work in fast-paced, team-oriented environments
Quick learner with a coachable personality
Strong teamwork abilities and leadership experience

Languages

English

Full Professional

French

Elementary