JOSEPH KIDANEMARIAM
Surrey
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Part-Time Distribution Associate
Aritzia
11.2024 - Current
- Optimized warehouse operations, enhancing order fulfillment speed and accuracy
- Implemented efficient inventory management techniques, reducing errors
- Fostered strong teamwork in high-pressure seasonal environment
- Coordinated with colleagues to meet tight deadlines and maintain customer satisfaction
- Inspected merchandise for damage and discrepancies with documentation.
Administrative Assistant
Royal Canadian Mounted Police Health Services
07.2024 - 12.2024
- Expedited document requests, meticulously organizing files for easy access and retrieval.
- Read and analyzed incoming materials to verify accuracy and properly sort and code materials.
- Optimized workspace organization, utilizing efficient labeling methods and storage solutions.
- Minimized errors in filing systems, thoroughly reviewing all documentation for accuracy prior to storage.
Administrative Assistant
Royal Canadian Mounted Police Recruiting Unit
05.2024 - 07.2024
- Correspond with Regular Member Applicants and File Coordinators regarding file status, references, and general inquiries
- Maintain a high-level of record-keeping in any interactions with applicants and references
- Establish and organize excel spreadsheets for incoming applicants
- Verifying contact information and minimum eligibility documents that are requested from Regular Member applicants
- Conducting HRMIS checks to eliminate duplication of Applicant ID and HRMIS numbers
- Corresponding with Applicant's personal and employer references to complete required questionnaires.
Food Runner
Cactus Club Cafe
09.2022 - 04.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Volleyball Coach/Referee
Pacific Academy
09.2018 - 06.2023
- Led dynamic coaching sessions and officiated matches, fostering sportsmanship and skill development in young athletes at Pacific Academy
- Implemented innovative training techniques, resulting in notable improvement in team performance and individual player growth
- Coordinated with fellow coaches and staff to create comprehensive training programs, enhancing overall athletic development
- Maintained meticulous records of player progress and game statistics, informing strategic decisions and personalized coaching approaches
- Provided mentorship beyond the field, guiding students in balancing academic responsibilities with athletic commitments
Education
Associate of Arts - Criminology
University of The Fraser Valley
33844 King Rd, Abbotsford, BC V2S 7M707-2028
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Critical thinking
- Flexible and adaptable
- Multitasking
- Attention to detail
- Computer skills
Timeline
Part-Time Distribution Associate
Aritzia
11.2024 - Current
Administrative Assistant
Royal Canadian Mounted Police Health Services
07.2024 - 12.2024
Administrative Assistant
Royal Canadian Mounted Police Recruiting Unit
05.2024 - 07.2024
Food Runner
Cactus Club Cafe
09.2022 - 04.2023
Volleyball Coach/Referee
Pacific Academy
09.2018 - 06.2023
Associate of Arts - Criminology
University of The Fraser Valley
Similar Profiles
Sydney LaRochelleSydney LaRochelle
Style Advisor at AritziaStyle Advisor at Aritzia
Brittany HeadleyBrittany Headley
Associate Boutique Manager at AritziaAssociate Boutique Manager at Aritzia
Abbi WilsonAbbi Wilson
Style Advisor at AritziaStyle Advisor at Aritzia