Gurleen Kaur

Certified Learning Leader | DC03

Key Achievements:

• NOEL 2023: Led the online orientation for nearly 250 new associates, becoming the first Learning Leader of DC03. Conducted functional training for the Inventory Management Department's new hires, ensuring positive performance outcomes. During peak season, served as a Troubleshooter for PICK-HOSP, ensuring timely and prioritized order fulfillment, meeting SLA targets.
• PIC 2024: Delivered comprehensive training for all PM associates and the DC leadership team on the PIC process. Provided hands-on support to associates in Pick Face and Reserve areas, ensuring accurate inventory counts and smooth operational flow during PIC days.
• Super Puff Project 2024: Actively contributed as a trainer and assisted Team Leads with inventory counting, reporting, and troubleshooting. Supported the creation of EOS layouts to ensure seamless transition between shifts and project execution.
• June Clientele 2024: Successfully balanced the Super Puff project and Clientele initiatives by conducting orientation and functional training sessions for new and cross-trained associates, ensuring both operations and training were conducted without disruption.
• NOEL 2024: Led the online orientation and functional training for new hires and cross-trained associates in Inventory Management and Troubleshooting, enhancing operational readiness and team capability.
• PIC 2025: Updated and revised the PIC guide and SOPs to align with the evolving needs of DC03. Trained Learning Leaders on effective training methodologies for PIC processes and conducted audit training for elevated DC associates and leadership in both Pick Face and Reserve areas.

Current Role (2025):

• Active Learning Leader, IM Associate, and Troubleshooter.
• Cross-trained in Pack and RVL, ensuring versatile support across multiple operational areas.

MerchPull Receiver | Aritzia

• Processed returned merchandise from Aritzia retail stores, accurately categorizing and dispositioning units into AVL, WHS, DES, and DON based on item condition, ensuring proper inventory management and flow.

Ecom Receiver | Aritzia

• Managed the receipt and processing of customer returns for Aritzia’s e-commerce platform, ensuring timely and accurate handling to facilitate prompt customer refunds and maintain a high level of customer satisfaction.

Big Brothers Big Sisters Donation Project

• Actively participated in organizing and executing a donation drive for Ukraine refugees at the border, contributing to a successful humanitarian initiative that provided critical aid to those in need.

Order Processor | Joe's Orders

• Efficiently processed and managed orders to ensure timely and accurate delivery, maintaining high standards of customer satisfaction and ensuring that all orders arrived in optimal condition and on schedule.