Jose Flores
Tarzana
Summary
Dynamic sales professional with a proven track record at DS Services, excelling in customer retention and product promotions. I leveraged strong communication skills to boost revenues by 10% through upselling and cross-selling. Adept at building trust-based relationships and achieving sales goals, ensuring high levels of account growth and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Route Sales Representative
DS Services
02.2018 - 04.2025
- Represented wide range of products and brands.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Built and maintained trust-based and professional-based relationships to ensure customer retention.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Developed strong customer base through efficient and reliable service.
- Assisted with sorting and organizing stockroom items.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Pharmacy Delivery Driver
Valley Drug & Compounding
09.2013 - 04.2017
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Kept track of ALL inventory and maintained general housekeeping.
Line Cook
Universal Studios Hollywood
05.2013 - 09.2013
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained smooth and timely operations in preparation and delivery of meals.
Education
High School Diploma -
North Hollywood Senior High School
North Hollywood, CA01-2012
Skills
- New customer solicitation
- Sales representation
- Business transactions
- Product displays
- Customer retention
- Product promotions
- Sales goals
- Team support
- Merchandise sales
Accomplishments
- Achieved revenue % increases by completing new customer sales with team strategics & efficiency.
- Earned title of top commission winnings in my respective branch out of 32 co-employees year after year from 2021-2024
Certification
- Commercial Drivers License - 2018- Present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Route Sales Representative
DS Services
02.2018 - 04.2025
Pharmacy Delivery Driver
Valley Drug & Compounding
09.2013 - 04.2017
Line Cook
Universal Studios Hollywood
05.2013 - 09.2013
High School Diploma -
North Hollywood Senior High School