Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
Work History
Route Sales Representative
PepsiCo
05.2024 - 01.2025
Delivered products to customers, ensuring timely and accurate order fulfillment.
Managed inventory levels, conducting regular stock checks to minimize shortages.
Built strong customer relationships through effective communication and problem-solving skills.
Maintained cleanliness and organization of delivery vehicle for optimal operational efficiency.
Customer Service Cashier
Real Canadian Superstorer
05.2023 - 04.2024
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with inquiries and resolved issues promptly.
Maintained accurate cash drawer and balanced transactions at end of shifts.
Ensured compliance with store policies and safety regulations during operations.
Trained new staff on operational procedures and customer service best practices.
Cashier
Transguard Group
01.2022 - 02.2023
Maintained cleanliness and organization of checkout area, ensuring a welcoming environment.
Handled cash management responsibilities, including balancing registers at the end of shifts.
Implemented best practices for transaction speed, improving overall efficiency during peak hours.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Concierge
Legacious Facility Management Dubai
02.2017 - 03.2018
working front line customer service including assisting patrons,answering calls,and taking program registration
arrange the meeting room and facility rentals
Coordinated guest services to enhance overall satisfaction and streamline daily operations.
Coordinated front desk operations, ensuring seamless check-in and check-out processes for guests.
i was delivered exceptional customer service to all customers including tourists,contractors,staff,volunteers and other community organization
After any event or party i involve in team effort with cleaners and other staff working together to remove debris,clean surface,and ensure the space is left tidy
Assisted in emergency situations as required while adhering strictly to safety protocols.
Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
Managed check-in and check-out processes, ensuring smooth experience for guests.
Security Officer
Landmark Llc Dubai
03.2014 - 11.2016
Monitored premises to ensure safety and security of property and personnel.
Conducted regular patrols to identify and mitigate potential risks or hazards.
Responded promptly to emergencies, coordinating with law enforcement and emergency services.
Implemented access control procedures to manage visitor entry and exit efficiently.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked and verified photo identification prior to granting facility access.
Guest Service Representative
Shalimar Hotel
01.2011 - 12.2013
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Trained new staff on service protocols, fostering a collaborative team environment focused on excellence.
Maintained knowledge of local attractions, offering personalized recommendations to enhance guest stays.
Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Handled emergency situations with composure, ensuring guest safety and minimal disruption.