JORDAN MARSHALL
Ottawa,ON
Summary
Motivated and compassionate Dog Groomer with a strong work ethic, excellent attention to detail, and a genuine love and respect for animals, dedicated to enhancing my grooming abilities and bringing my passion and skills to a successful team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Canine Groomer
Purrdy Paws Pet Grooming Spa
Ottawa, Ontario
01.2024 - 05.2024
- Performed a range of services including one-on-one full grooms, bath & paw packages, puppy packages, and standalone treatments in compliance with high safety and quality criteria.
- Consulted clients, providing personalized grooming schedules to enhance pet comfort and address behavioral needs.
- Documented pet health, behavior, and grooming preferences in the Daysmart database and effectively communicated information to clients.
- Produced daily grooming content for personal and company social media accounts.
- Supplied and maintained a set of high quality tools, products, and accessories.
Dog Groomer
Underdog Grooming
Ottawa, ON
07.2023 - 12.2023
- Executed up to five grooms per day with a special focus on doodle breeds.
- Attended to the specific needs of fearful, aggressive, senior, and disabled dogs.
- Consulted with clients to offer solutions for grooming concerns.
- Communicated observations made about pet health and behavior to clients.
- Supplied and maintained a set of high quality tools, products, and accessories.
Professional Pet Stylist
PetSmart
Ottawa, Ontario
08.2021 - 07.2023
- Successfully completed the four-week Grooming Academy, acquiring hands-on experience under the guidance of Academy Trainers in breed standards, grooming tools, and pet styling techniques.
- Apprenticed as a Groomer Trainee, successfully completing over 200 grooms in various categories including all-clip, guard comb, long-legged terrier, short-legged terrier, sporting breed, and puppy.
- Performed up to five grooms per day according to strict safety and quality standards.
- Provided specialized care to dogs with various behavioral and physical needs.
- Communicated observations regarding pet health and behavior to clients.
- Maintained detailed client records on proprietary database.
Pet Stylist Apprentice
PetSmart
Toronto, Ontario
02.2020 - 07.2021
- Performed key grooming tasks — bathing, drying, brushing, de-shedding, de-matting, nail clipping/grinding, ear cleaning, teeth brushing, anal gland expression, and feet and sanitary trimming — with attention to pet health and behavior.
- Provided pet parents with recommendations for grooming treatments and products.
- Maintained a safe and healthy environment by cleaning and disinfecting work areas.
- Managed appointments and maintained client records using scheduling software.
Pet Sitter and Dog Walker
Rover
Toronto, Ontario
05.2019 - 02.2020
- Delivered customized care for cats and dogs with a variety of special needs.
- Provided walks, activities, and play to support pet health and wellness.
- Cleaned up after pets to maintain a safe and healthy environment.
- Prepared and administered food, water, and medication according to prescribed schedules and nutrition plans.
- Monitored and communicated pets’ physical and behavioral cues to clients.
Education
Bachelor of Arts - Communication Studies And Film Studies
Carleton University
Ottawa, ON09-2013
Skills
- Knowledge of breed-specific grooming
- Works well independently and as part of a team
- Strong time management skills
- Customer service focused
- Excels at organizational tasks
- Phone and email etiquette
Certification
- PetSmart Grooming Academy (2021)
- The JRG Baby Body Blueprint
- The JRG Faces Masterclass
- Ears, Nose and Toes, Jess Rona
- The Drop Coat Series, Jess Rona
- Super Styling Sessions
-Super Doodle Webinar
-Popular Shop Dogs Webinar
-Short-legged terrier Certificate Course
-Long-legged terrier Certificate Course
-Miscellaneous breeds Certificate Course
-Head styles Certificate Course
-Sporting breed Webinar
-Short styles Webinar
Timeline
Canine Groomer
Purrdy Paws Pet Grooming Spa
01.2024 - 05.2024
Dog Groomer
Underdog Grooming
07.2023 - 12.2023
Professional Pet Stylist
PetSmart
08.2021 - 07.2023
Pet Stylist Apprentice
PetSmart
02.2020 - 07.2021
Pet Sitter and Dog Walker
Rover
05.2019 - 02.2020
Bachelor of Arts - Communication Studies And Film Studies
Carleton University
- PetSmart Grooming Academy (2021)
- The JRG Baby Body Blueprint
- The JRG Faces Masterclass
- Ears, Nose and Toes, Jess Rona
- The Drop Coat Series, Jess Rona
- Super Styling Sessions
-Super Doodle Webinar
-Popular Shop Dogs Webinar
-Short-legged terrier Certificate Course
-Long-legged terrier Certificate Course
-Miscellaneous breeds Certificate Course
-Head styles Certificate Course
-Sporting breed Webinar
-Short styles Webinar
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