Jonathan Zoungrana
Gatineau,Canada
Summary
Strategic and results-driven professional with expertise in policy analysis, data management, research, and writing, backed by a strong foundation in international development and economics. Skilled in data analysis, KPI development, and technical writing, ensuring clarity in policy reports, departmental plans, and publications. Proven ability to collaborate across teams, manage large datasets, and communicate complex information effectively. Proficient in Microsoft Excel, data visualization, and bilingual (English and French) communication, excelling in fast-paced, deadline-driven environments.
Overview
7
7
years of professional experience
Work History
Junior Policy Analyst
Transport Canada
Ottawa, Canada
01.2025 - Current
- Collaborated with multiple internal teams to develop and refine performance measurement frameworks and indicators for Marine Safety & Security (MSS), enhancing data accuracy and decision-making.
- Researched and compiled data for multiple corporate reports including Transport Canada’s Departmental Plan and Departmental Results Report, ensuring 100% alignment with organizational priorities.
- Cleaned and structured large datasets for the Transport Canada Service Inventory, improving data accuracy and usability for reporting and decision-making.
- Assisted in multiple meetings with internal clients to develop key performance indicators (KPIs) and optimize performance tracking.
- Served as secretariat for the MSS Program Business Committee, which consists of twenty executives, drafting agendas and capturing records of decision pertaining to the governance and management of an 800-person government branch.
Research Assistant
Dr. Melissa Marschke
Ottawa, Canada
09.2024 - 12.2024
- Developed over 50 detailed maps illustrating foreign vessel movements and fish trade flows across multiple regions.
- Conducted in-depth analysis of seafarer support organizations and labour conditions, synthesizing key findings for policy discussions.
- Compiled and analyzed cases of labour abuse, aligning research with international labour laws for comparative analysis.
- Created high-impact presentations and infographics to communicate research findings to stakeholders effectively.
Customer Service Representative (Bilingual)
Accident Support Services-International Ltd
Ottawa, Canada
04.2024 - 08.2024
- Provided general information regarding the legal responsibilities of drivers with respect to reporting a motor vehicle collision (MVC) to Police & Insurance Companies.
- Interviewed drivers to determine collision details.
- Data entered information using custom software to produce MVC reports for Police, Insurance, and Ministry of Transportation.
- Photographed vehicle damage and upload images into MVC report.
- Operated digital scanner to transfer paper documents to digital file database.
Research Assistant
Dr. Neeru Gupta
Fredericton, Canada
01.2023 - 05.2023
- Co-authored a peer-reviewed academic paper.
- Gupta, N., & Zoungrana, J. (2025). Intersectionality of the Gender Wage Gap Among Healthcare Professionals: A Scoping Review. Healthcare, 13(3), 273. https://doi.org/10.3390/healthcare13030273
- Led research on gender and wage disparities in healthcare globally.
- Managed and organized large qualitative data set efficiently.
- Produced and refined literature reviews for clarify on complex issues.
- Skilled in organizing and annotating bibliography references for improved accessibility.
Customer Service Representative
Walmart
Fredericton, Canada
05.2021 - 07.2021
Assistant French Teacher
Dar Es Salaam International Academy
Dar Es Salaam, Tanzania
01.2019 - 06.2019
Education
Master of Arts - International Development and Globalization
University of Ottawa
Ottawa, ON, Canada12.2025
Bachelor of Arts - International Development Studies & Economic Studies
University of New Brunswick
Fredericton, NB, Canada05.2023
Skills
- Data collection and cleaning
- Data analysis
- Critical thinking
- Research skills
- Effective communication
- Problem solving
- SharePoint proficiency
- Excel pivot tables
- Team collaboration
Community Service
- Active Member, African & Caribbean Society, University of New Brunswick, Fredericton, NB, 2021-2023, Engaged African & Caribbean students through creative initiatives, social media, and outreach, promoting events and encouraging diverse participation.
- Charity Volunteer, Huruma Orphanage Centre, Dar Es Salaam, Tanzania, 2018-2019, Allocated resources and delegated tasks to raise funds for essential supplies. Coordinated bi-monthly visits, organizing activities like reading, singing, movies, and sports.
Publications
Intersectionality of the Gender Wage Gap Among Healthcare Professionals: A Scoping Review, Gupta, N., Zoungrana, J., Healthcare, 13, 3, 273, 2025, https://doi.org/10.3390/healthcare13030273
Timeline
Junior Policy Analyst
Transport Canada
01.2025 - Current
Research Assistant
Dr. Melissa Marschke
09.2024 - 12.2024
Customer Service Representative (Bilingual)
Accident Support Services-International Ltd
04.2024 - 08.2024
Research Assistant
Dr. Neeru Gupta
01.2023 - 05.2023
Customer Service Representative
Walmart
05.2021 - 07.2021
Assistant French Teacher
Dar Es Salaam International Academy
01.2019 - 06.2019
Master of Arts - International Development and Globalization
University of Ottawa
Bachelor of Arts - International Development Studies & Economic Studies
University of New Brunswick