Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Jonathan Ing

Rosemead

Summary

Strategic and results-driven Poker Room Manager with 10 years of experience in casino operations, tournament coordination, and player engagement. Proven ability to optimize table utilization, lead high-performing teams, and deliver exceptional guest experiences. Adept at balancing operational efficiency with a deep understanding of poker culture and player psychology.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Poker Room Manager

The Commerce Casino
08.2024 - Current
  • Oversee daily operations of a 110-table poker room and the poker Tournament Department
  • Enhance loyalty programs and VIP engagement
  • Ensure full compliance with Bureau of Gambling Control

Assistant Poker Manager

The Commerce Casino
06.2022 - 08.2024
  • Supported the Poker Manager in staffing, scheduling, and dispute resolution
  • Launched and executed circuit events with WSOP starting May 2025
  • Monitored game integrity
  • Took over tournament department starting January 2024
  • Enhanced high limit poker at The Commerce
  • Oversee the live stream operations at the Commerce

Poker Manager

The Bicycle Hotel & Casino
12.2021 - 06.2022
  • Oversee the Poker Operations of the Bicycle Hotel & Casino
  • Staff training and supervision
  • Conflict Resolution

Executive Host

The Bicycle Hotel & Casino
09.2015 - 12.2021
  • Oversee the High Limit Poker division
  • Supervise the propositional players and hosts
  • Built rapport with high limit players
  • Enhanced high limit poker to The Bicycle Hotel & Casino

Education

Bachelor of Science - Business Administration

California State University, Los Angeles And UCSD
Los Angeles, CA And San Diego
06-1993

Skills

  • Poker Room Operations & Compliance
  • Staff Training & Supervision
  • Tournament Planning & Execution, including but not limited to: WSOP circuit events, Los Angeles Poker Classics series and the Commerce Hold-em series
  • VIP Player Relations
  • Revenue Optimization & Budgeting
  • Conflict Resolution & Security Oversight

Accomplishments

  • Spearheaded and lead the Commerce Poker Pro Team in 2024 and 2025

Certification

Bureau of Gambling Control Key Employee License

Languages

Fluent in English/Cambodia/Teo-Chiu/Cantonese and Mandarin

Timeline

Poker Room Manager

The Commerce Casino
08.2024 - Current

Assistant Poker Manager

The Commerce Casino
06.2022 - 08.2024

Poker Manager

The Bicycle Hotel & Casino
12.2021 - 06.2022

Executive Host

The Bicycle Hotel & Casino
09.2015 - 12.2021

Bachelor of Science - Business Administration

California State University, Los Angeles And UCSD

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Jonathan Ing