Marcela Varelas
Rosemead
Summary
Motivated and energetic individual with diverse experience as a waitress trainee, police explorer, and cashier. Recognized for high productivity, efficiency, and strong customer service in fast-paced environments. Skilled in order-taking, communication, teamwork, and adaptability to ensure smooth operations and positive guest experiences. As a dedicated Police Explorer, I provided support during investigations and ride-alongs, developing strong report writing, organizational, and interpersonal skills. Honest and reliable cashier with a proven ability to manage money accurately, reconcile drawers consistently, merchandise stock, and assist customers effectively. Known for a strong work ethic, excellent time management, and keen attention to detail. Eager to take on new responsibilities and continue building a versatile, well-rounded skill set.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress Trainee
Marie Callender's Restaurant & Bakery
Monterey Park
06.2023 - Current
- Tracked guest seating and availability using computer and mobile reservation systems.
- Trained new staff on hosting procedures and customer interaction techniques.
- Answered inquiries regarding hours, seating, wait times, and other relevant information.
- Maintained inventory of supplies for hosting duties, including menus and table settings.
- Resolved customer conflicts efficiently and professionally to enhance satisfaction.
- Handled guest complaints while promoting a positive dining experience.
- Delivered excellent customer service in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Checked that all orders were accurate before delivering to customers.
- Led cashier team in daily operations and customer service excellence.
- Trained new cashiers on register procedures and customer interaction skills.
Cashier
Michoacana Ice Cream
South Gate
06.2022 - 01.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Police Explorer
Police Department
Monterey Park
01.2020 - 12.2020
- Participated in self-defense training sessions held by certified instructors.
- Performed crowd control at parades and other large community events such as Rosemead parade and lunar new years festival .
- Answered questions from citizens regarding local laws and regulations.
- Provided support to police officers by accompanying them on ride-alongs.
- Screened guests entering premises to prohibit unauthorized access.
Education
High School Diploma -
Mark Keppel High School
Alhambra, CA05-2023
Skills
- Leadership and teamwork
- Guest service excellence
- Attention to detail
- Adaptability and flexibility
- Problem solving
- Time management
- Multitasking skills
- Public speaking proficiency
- Cash handling expertise
- Cleanliness and safety awareness
- Officer training and crowd control
- Fast-paced environment management
- Effective communication
- Banquet coordination
- Safe food handling
Languages
Spanish
Full Professional
Certification
- food handler
- alcohol server safe
References
References available upon request.
Timeline
Waitress Trainee
Marie Callender's Restaurant & Bakery
06.2023 - Current
Cashier
Michoacana Ice Cream
06.2022 - 01.2023
Police Explorer
Police Department
01.2020 - 12.2020
High School Diploma -
Mark Keppel High School
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