John Jayben Tejada
12805 96 ST NW, EDMONTON,AB
Summary
Proven track record in enhancing customer service and sales transaction management, demonstrated during my tenure at McDonalds - Mansa Investment Inc. Adept at food safety and sanitation, I excel in fast-paced environments, ensuring top-notch service and efficiency. My strong work ethic and team collaboration skills have significantly contributed to operational excellence, embodying a commitment to quality and customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Food Counter Attendant
McDonalds - Mansa Investment Inc
Edmonton, Alberta
07.2024 - Current
- Greeted customers and provided assistance with menu selections.
- Created food displays according to established standards and replaced dated products with fresh.
- Performed opening and closing duties such as cleaning work surfaces, restocking supplies.
- Monitored stock levels throughout shift and reported any shortages or discrepancies immediately to supervisor and manager.
- Followed all safety guidelines when handling hot foods or sharp objects.
- Stocked shelves with food items, beverages, condiments, cutlery, utensils.
- Delivered top quality customer service while managing multiple tasks.
- Provided excellent customer service by responding promptly to inquiries and requests for assistance.
- Answered customer inquiries in regard to nutritional information and menu offerings.
Service Crew Member
Magsaysay Shipping
01.2020 - 08.2023
- Completed routine cleaning and sanitization of vessel and equipment.
- Complied with uniform regulations and standards of conduct established company.
- Cleaned all lifesaving equipment to keep it in active service and ready for emergency and crisis situations.
- Repaired external structure of vessel to maintain proper working order and minimize downtime.
Service Crew Member
Cassiopiea Maritime
01.2015 - 11.2019
- Completed routine cleaning and sanitization of vessel and equipment.
- Complied with uniform regulations and standards of conduct established company.
- Cleaned all lifesaving equipment to keep it in active service and ready for emergency and crisis situations.
- Repaired external structure of vessel to maintain proper working order and minimize downtime.
- Ensure all equipment on board is functioning correctly. Responsible for maintaining the vessel's cleanliness and ensuring that all safety procedures are followed. Assist with loading and unloading caro and help navigate the ship when necessary.
Service Crew Member
Crossworld Marine Services
01.2009 - 11.2014
- Completed routine cleaning and sanitization of vessel and equipment.
- Cleaned all lifesaving equipment to keep it in active service and ready for emergency and crisis situations.
- Complied with uniform regulations and standards of conduct established company.
- Repaired external structure of vessel to maintain proper working order and minimize downtime.
Service Crew/2nd Cook
Orient Seas International Services
01.2007 - 12.2008
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
Bachelor of Science - Marine Transportation
Philippine Maritime Institute
Tagbilaran City, Philippines03.2004
Skills
- Order entry
- Sales expertise
- Sales transaction management
- Customer service
- Food safety and sanitation
- Accurate sales transactions
- Safe food handling
- Excellent work ethic
- Kitchen support
- Cash handling proficiency
- Team player
- Food service standards
Certification
-Crane Operator Course - Philippine Center for Advanced Maritime Simulation and Training, Inc - April 30, 2021
-Forklift Truck Operation and Maintenance Training -Philippine Center for Advanced Maritime Simulation and Training, Inc - April 27, 2021
-Proficiency in Survival Craft and Rescue Boat - Maritime Industry, Philippines - December 03, 2019 - November 18, 2021
-Basic Training - Maritime Industry, Philippines - January 10, 2019 - January 10, 2024
-Navigation, Cargo handling and stowage, Controlling the operation of the ship and care for persons on board, Maintenance and repair -Maritime Industry, Philippines, March 03, 2016
-Ship Security Awareness Training and Seafarer with Designated Security Duties -Maritime Industry Philippines, April 04, 2014
Timeline
Food Counter Attendant
McDonalds - Mansa Investment Inc
07.2024 - Current
Service Crew Member
Magsaysay Shipping
01.2020 - 08.2023
Service Crew Member
Cassiopiea Maritime
01.2015 - 11.2019
Service Crew Member
Crossworld Marine Services
01.2009 - 11.2014
Service Crew/2nd Cook
Orient Seas International Services
01.2007 - 12.2008
Bachelor of Science - Marine Transportation
Philippine Maritime Institute
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