Summary
Overview
Work History
Education
Skills
Timeline
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Sakshi Malhotra

Brampton,ON

Summary

Experienced with proven track record for problem-solving and exceptional communication skills to help people and looking for a job where professional skills can be developed.

Overview

6
6
years of professional experience

Work History

Food Counter Attendant

Great Canadian Entertainment
06.2023 - Current
  • Greeting Customers and cashing them out with their food purchase
  • Handling cash and card transactions with care
  • Sanitized and stocked workstation to ensure the area is clean and prepared for the shift
  • Accommodated guest special requests and follow allergy protocol as outlined by Management.
  • Processed sales transactions using POS system.

Customer Service Representative

Petro Canada
10.2021 - 06.2023
  • Monitored customer transaction records to assure consistent quality and accuracy
  • Processed customer sales and up-sold additional products
  • Effectively provided training to junior staff and prepare them for their expected roles and duties
  • Other duties include stocking shelves, sanitization, and inventory lists for various items.

Data Entry Operator

FedEx
01.2020 - 09.2021

Completed data entry tasks with accuracy and efficiency.

  • Maintained files, records and chronologies of entry activities.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Working on excell and on companies particular software.

Technical Sales Representative

IO Solutions Call Center Inc.
10.2018 - 12.2019

⦁ Actively listen to customers and offer products and technical support to cater their internet needs
⦁ Complete accurate transactions in effective and precise manner with an attention to detail
⦁ Assist with complex customer issues and provide favorable solutions
⦁ Efficiently resolve issues during the first contact
⦁ Take responsibility to resolve issues from beginning to end
⦁ Receive and incorporate feedback on a regular basis, to improve personal and professional development
⦁ Commit to being there for our customers and share our dedication in striving to deliver world class customer service and first call resolution
⦁ Reach and attain sales objectives tailored to each client's needs to ensure that they are satisfied and content with the service provided

Line Cook

Scaddabush Italian Kitchen & Bar
08.2017 - 10.2018
  • Preparing food items in menu while following company guidelines
  • Efficiently using industrial mixing to create larger portions of food which helps in time saving yet delivering fresh meals to the table
  • Sanitized and stocked workstation to ensure the area is clean and prepared for the shift
  • Accommodated guest special requests and follow allergy protocol as outlined by Management.

Education

Bachelor's degree - Hotel and Restaurant Service Management, Hotel and, Management

Seneca College
Markham, ON
04.2019

Skills

  • Servsafe Certified
  • Order Processing
  • Information Inputting
  • Efficient Data Entry
  • Customer Inquiries
  • Database Updates
  • Daily Logs
  • Invoice Processing
  • Advanced Excel Spreadsheet Functions

Timeline

Food Counter Attendant

Great Canadian Entertainment
06.2023 - Current

Customer Service Representative

Petro Canada
10.2021 - 06.2023

Data Entry Operator

FedEx
01.2020 - 09.2021

Technical Sales Representative

IO Solutions Call Center Inc.
10.2018 - 12.2019

Line Cook

Scaddabush Italian Kitchen & Bar
08.2017 - 10.2018

Bachelor's degree - Hotel and Restaurant Service Management, Hotel and, Management

Seneca College
Sakshi Malhotra