Johnan Said
Milton,ON
Summary
A dependable employee with experience working in financial institutions. Demonstrated strengths in time management, data entry, customer service, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals
Overview
7
7
years of professional experience
Work History
Banking Advisor
Royal Bank Of Canada, RBC
02.2024 - Current
- Increased client satisfaction by providing personalized banking solutions and financial advice.
- Enhanced customer experience by addressing inquiries, resolving issues, and providing prompt assistance.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Everyday Banking Assocate
BMO Bank Of Montreal
03.2022 - 01.2023
- Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
- Selected to be apart of the test and learn team where we would use new software and if efficient would be sent out to all employees
- Sold customer on credit, loan and investments products
- Effectively utilizing banking software systems for accurate data entry and account management.
Produce Associate
Walmart
05.2021 - 07.2021
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Ensuring all new produce stock is accounted for and update stock count with managers during the end of each shift.
- Helping intake claims for damaged goods and reporting to the claims department.
Cashier
Walmart
01.2021 - 03.2021
- Operated cash register for cash, debt/credit card transactions with excellent accuracy levels..
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Receptionist
Kombat Arts
06.2017 - 09.2017
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Routed incoming mail and messages to relevant personnel without delay.
- Corresponded with clients through email and telephone
- Collected payments, processed transactions and updated relevant records.
Education
Diploma - General Arts And Sciences
Humber College
Toronto, ON12.2020
Skills
- Technical aptitude
- Experience Working In Financial Institutions
- Meeting Sales Goals
- Detail-oriented
- Strong communication/interpersonal skills
- Able to work in fast-paced environment
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Additional Information
- Boxer for Team Canada from 2017 - 2023
Timeline
Banking Advisor
Royal Bank Of Canada, RBC
02.2024 - Current
Everyday Banking Assocate
BMO Bank Of Montreal
03.2022 - 01.2023
Produce Associate
Walmart
05.2021 - 07.2021
Cashier
Walmart
01.2021 - 03.2021
Receptionist
Kombat Arts
06.2017 - 09.2017
Diploma - General Arts And Sciences
Humber College
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