Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Hi, I’m

John Georgiou

Sales Professional
Kingsville,ON

Summary

Dynamic sales and customer service professional with a proven ability to drive results

and enhance customer experiences. Skilled in account management and adept at

building strong client relationships to ensure satisfaction and retention. Proficient in

business analysis and cross-functional collaboration, with a focus on delivering tailored

solutions. Seeking opportunities to leverage sales strategies and communication skills in

a growth-oriented environment.

Overview

40
years of professional experience

Work History

Lowes/Rona+
Windsor, Canada

APPLIANCE SALES SPECIALIST
08.2018 - Current

Job overview

  • Improved sales performance by consistently ranking in the top 10 for product and
  • warranty sales.
  • Collaborated with cross-functional teams to streamline store operations and enhance
  • customer service.
  • Promote services such as installation, delivery, credit financing and extended protection plans
  • Closed sales with ideal balance of tact and assertiveness and followed up proactively through delivery and installation.
  • Established business relationships through email marketing and to generate repeat customers.

Home Depot
Windsor, ON

APPLIANCE SALES SPECIALIST
04.2017 - 08.2018

Job overview

  • Directing customers to appropriate areas of the store to complete their shopping experience
  • Provide recommendations to customers regarding appliance purchases, processing orders online to complete the sales transaction
  • Merchandising, stocking shelves and display point of purchase merchandising

Fastenal
Windsor, Canada

SALES & CUSTOMER SERVICE
08.2016 - 06.2017

Job overview

  • Consult with customers to provide product information and advice
  • Skilled at determining customer needs and exceeding sales targets
  • Assisting with sales/customer service
  • Managing inventory
  • Placing and fulfilling orders
  • Receiving and shipping inventory
  • Performing deliveries with company vehicle

Appliance Shoppe
Windsor

APPLIANCE SALES SPECIALIST
09.2014 - 11.2015

Job overview

  • Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
  • Demonstrated appliance features to customers in showroom.
  • Established business relationships through email marketing and to generate repeat customers.
  • Provided technical support over the phone or via email correspondence.
  • Contacted buying customers soon after purchase to confirm satisfaction.
  • Maintained knowledge of products to educate customers on available appliance options and model variations.

John Georgiou & Associates Inc/ the Co-operators Insurance Company
Windsor/Kenora, Ontario

SALES, ACCOUNT MANAGEMENT & OPERATIONS MANAGER
10.1984 - 05.2014

Job overview

  • INSURANCE/INVESTMENT CONSULTANT(PLANNER)
  • Core skills include: process improvement; client relations and sound investment advising
  • Focused on quality and customer satisfaction
  • SALES, ACCOUNT MANAGEMENT & OPERATIONS MANAGER - In charge of key: territory sales; major account management; relationship building; consultative and solutions sales; cold calling; and new business development
  • Other area included general business operations
  • Driving profitability through strategic growth, waste elimination and quality enhancement
  • Providing excellent customer service to designated, key accounts
  • Home,Commercial, Farm and auto inspection and underwriting
  • Life, Group and Investment analysis, along with networth determination
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Addressed customer concerns with suitable solutions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Education

Studied at the University of Windsor

from Business Administration And Management

University Overview

St. Clair College of Applied Arts

Diploma from Marketing And Business Management

University Overview

Combined education & experience recognized by Washington's Foundation for International Service as equivalent to Bachelor's Degree in Marketing at any University in the United States.

Skills

  • Retail
  • Account management
  • Marketing
  • Customer Service
  • Sales
  • Training
  • Microsoft Office
  • Business Development
  • Focus & Drive to Succeed
  • Upselling
  • E-Commerce
  • Rapport-Building
  • Sales Management
  • HR Recruitment
  • Customer Retention
  • Conflict Resolution
  • Growth Strategies
  • Customer Relationship Management (CRM)
  • Product Knowledge
  • Sales Techniques
  • Negotiation Skills
  • Cross-functional Collaboration

Education and Training

Education and Training
false

Timeline

APPLIANCE SALES SPECIALIST
Lowes/Rona+
08.2018 - Current
APPLIANCE SALES SPECIALIST
Home Depot
04.2017 - 08.2018
SALES & CUSTOMER SERVICE
Fastenal
08.2016 - 06.2017
APPLIANCE SALES SPECIALIST
Appliance Shoppe
09.2014 - 11.2015
SALES, ACCOUNT MANAGEMENT & OPERATIONS MANAGER
John Georgiou & Associates Inc/ the Co-operators Insurance Company
10.1984 - 05.2014
Studied at the University of Windsor
from Business Administration And Management
St. Clair College of Applied Arts
Diploma from Marketing And Business Management
John GeorgiouSales Professional