Summary
Overview
Work History
Education
Skills
Timeline
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John Georgiou

Sales Professional
Kingsville,ON

Summary

Sales and Customer Service professional with a successful, energetic leadership style that keeps team morale high. A charismatic account manager exceling at negotiating the terms and conditions surrounding service delivery. A strong problem-solver adept at business analysis, including the ability to negotiate complex technical documents and products. Focused on a full-time position where exceptional communications and a robust understanding of sales strategies - is of value. Collaborate seamlessly in multi-disciplinary teams.

Overview

40
40
years of professional experience

Work History

APPLIANCE SALES SPECIALIST

Lowes/Rona+
Windsor, Canada
08.2018 - Current
  • Finished top 25 in Canada for extended warranty Sales
  • Consistently in top 10 in overall product sales and warranty sales
  • Enter and submit customer sales orders including special orders
  • Identify and sell products based on customer needs
  • Promote services such as installation, delivery, credit financing and extended protection plans
  • Collaborated with other departments to ensure smooth operations throughout the store.
  • Approached customers and asked open-ended questions to better understand buying needs and budgets.
  • Closed sales with ideal balance of tact and assertiveness and followed up proactively through delivery and installation.
  • Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
  • Shared information on product features for various items to help customers make correct buying decisions.
  • Answered customer inquiries regarding product features, pricing, and availability.

APPLIANCE SALES SPECIALIST

Home Depot
Windsor, ON
04.2017 - 08.2018
  • Directing customers to appropriate areas of the store to complete their shopping experience
  • Provide recommendations to customers regarding appliance purchases, processing orders online to complete the sales transaction
  • Merchandising, stocking shelves and display point of purchase merchandising

SALES & CUSTOMER SERVICE

Fastenal
Windsor, Canada
08.2016 - 06.2017
  • Consult with customers to provide product information and advice
  • Skilled at determining customer needs and exceeding sales targets
  • Assisting with sales/customer service
  • Managing inventory
  • Placing and fulfilling orders
  • Receiving and shipping inventory
  • Performing deliveries with company vehicle

Appliance Sales Specialist

The Appliance Shoppe
Windsor, Canada
09.2014 - 11.2015
  • Consistently exceed daily sales quotas (a top sales leader) in addition to: providing customer service and sales of product; liaising product specs to kitchen designers and contractors; contacting manufacturer to obtain COOP advertising funding; overseeing product advertising and liaising with media outlets
  • Superb communication skills demonstrated by ability to work with people of diverse backgrounds
  • Strong listening skill - able to determine the needs of customers, offering suitable solutions
  • Quickly establish rapport with customers, clients and third-parties
  • MS Office (Word, Excel, PowerPoint)
  • Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
  • Created working relationships with vendors to obtain best pricing and maintenance options.
  • Maintained knowledge of products to educate customers on available appliance options and model variations.

SALES, ACCOUNT MANAGEMENT & OPERATIONS MANAGER

John Georgiou & Associates Inc/ the Co-operators Insurance Company
Windsor/Kenora, Ontario
10.1984 - 05.2014
  • INSURANCE/INVESTMENT CONSULTANT(PLANNER)
  • Core skills include: process improvement; client relations and sound investment advising
  • Focused on quality and customer satisfaction
  • SALES, ACCOUNT MANAGEMENT & OPERATIONS MANAGER - In charge of key: territory sales; major account management; relationship building; consultative and solutions sales; cold calling; and new business development
  • Other area included general business operations
  • Driving profitability through strategic growth, waste elimination and quality enhancement
  • Providing excellent customer service to designated, key accounts
  • Organizing special and ongoing sales projects, sales promotions and advertisements
  • Home,Commercial, Farm and auto inspection and underwriting
  • Life, Group and Investment analysis, along with networth determination
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Addressed customer concerns with suitable solutions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Education

Bachelor of Business Administration - Business Administration And Management

Studied at the University of Windsor

Diploma - Marketing And Business Management

St. Clair College of Applied Arts

Skills

  • Retail
  • Account management
  • Marketing
  • Recruitment
  • Customer Service
  • Sales
  • CRM
  • Training
  • Microsoft Office
  • Business Development
  • Focus & Drive to Succeed
  • Upselling
  • Product Promotion
  • E-Commerce
  • Rapport-Building
  • Competitor Analysis
  • Retail Management
  • Sales Management
  • HR Recruitment
  • Customer Retention
  • Conflict Resolution
  • Growth Strategies

Timeline

APPLIANCE SALES SPECIALIST

Lowes/Rona+
08.2018 - Current

APPLIANCE SALES SPECIALIST

Home Depot
04.2017 - 08.2018

SALES & CUSTOMER SERVICE

Fastenal
08.2016 - 06.2017

Appliance Sales Specialist

The Appliance Shoppe
09.2014 - 11.2015

SALES, ACCOUNT MANAGEMENT & OPERATIONS MANAGER

John Georgiou & Associates Inc/ the Co-operators Insurance Company
10.1984 - 05.2014

Bachelor of Business Administration - Business Administration And Management

Studied at the University of Windsor

Diploma - Marketing And Business Management

St. Clair College of Applied Arts

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John GeorgiouSales Professional