Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JOHN ANDREI MAGPALI

Edmonton,Canada

Summary

Dedicated and hardworking individual with hands-on experience in machine operation, customer service, and general labor. Skilled in maintaining safety standards, optimizing equipment efficiency, and managing high-volume tasks. Recently completed Non-Destructive Testing (NDT) certification coursework and pursuing CGSB certification

Overview

7
7
years of professional experience

Work History

Food Counter Attendant

Tim Hortons
06.2017 - 02.2018
  • Adhered to all safety and sanitation standards while preparing and delivering food
  • Demonstrated knowledge and applied proper food handling standards
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers
  • Processed customer orders and accurately entered into order system
  • Managed multiple tasks in high-volume environment
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
  • Efficiently prepared sandwiches and other menu items for guests
  • Cleaned food preparation areas, tools and equipment

Dishwasher/Server

Casa Laurel Kitchen
03.2018 - 08.2018
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs
  • Washed equipment, surfaces, and other areas and applied sanitizing chemicals
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless
  • Kept kitchen areas neat and clean by removing trash and organizing supplies
  • Kept work area clean, dry and free of debris to prevent incidents and accidents

Clerk

Petro Canada
05.2021 - 09.2022

• Enhanced customer satisfaction by providing detailed information on menu offerings and nutrition, tailored to individual preferences.

• Efficiently processed high-volume transactions on POS system, ensuring accuracy and a smooth customer experience.

• Accurately reconciled daily cash drawer, ensuring accountability and financial accuracy.

• Improved customer retention by maintaining clean, organized restaurant spaces, enhancing overall guest experience and ambiance.

•Addressed guest complaints and resolved issues to promote satisfaction

•Maintained clean and organized appearance for all restaurant areas to attract and retain customers

•Managed multiple tasks in high-volume environment

•Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshnes

•Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.

Labourer/Machine Operator

Canfor spruceland
11.2022 - 06.2024

• Ensured a 100% safety compliance rate by adhering to CCOHS standards, performing routine safety checks, and mitigating hazards.

• Configured and calibrated Trimsaw machinery daily to achieve precise lumber lengths, meeting production targets with, Proficient in setting up, maintaining, and operating other equipments such as tilt hoist

• Increased team efficiency manually stacking lumber on metal carts, reducing downtime between loading cycles.

• Utilized forklift certification to manage lumber logistics, optimizing material flow and reducing material handling time greatly.

• Enhanced machine efficiency through diligent daily maintenance, reducing mechanical issues and downtime

Landscape Worker

Landscaping Company
07.2024 - 09.2024
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
  • Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.

Education

Graduate -

Cardinal Collins High School Academic Centre - Clareview Campus
Edmonton, AB
01.2020

High School Diploma -

Archbishop O'Leary Catholic High School
Edmonton, AB
01.2018

Skills

Certified forklift driver: Proficient in checking and operating a forklift

Machine Operation & Maintenance: Proficient in setting up, maintaining, and operating equipment like the Trimsaw, Tilt hoist and edger

Safety Protocols: Knowledge of CSA standards; consistently adhere to safety regulations to prevent workplace incidents

Customer Service & POS Systems: Experience handling cash transactions, resolving customer complaints, and delivering high satisfaction

Team Collaboration: Skilled in fostering teamwork and maintaining organized, efficient work areas

Languages

English
Full Professional

Timeline

Landscape Worker

Landscaping Company
07.2024 - 09.2024

Labourer/Machine Operator

Canfor spruceland
11.2022 - 06.2024

Clerk

Petro Canada
05.2021 - 09.2022

Dishwasher/Server

Casa Laurel Kitchen
03.2018 - 08.2018

Food Counter Attendant

Tim Hortons
06.2017 - 02.2018

Graduate -

Cardinal Collins High School Academic Centre - Clareview Campus

High School Diploma -

Archbishop O'Leary Catholic High School
JOHN ANDREI MAGPALI