Dedicated and hardworking individual with hands-on experience in machine operation, customer service, and general labor. Skilled in maintaining safety standards, optimizing equipment efficiency, and managing high-volume tasks. Recently completed Non-Destructive Testing (NDT) certification coursework and pursuing CGSB certification
• Enhanced customer satisfaction by providing detailed information on menu offerings and nutrition, tailored to individual preferences.
• Efficiently processed high-volume transactions on POS system, ensuring accuracy and a smooth customer experience.
• Accurately reconciled daily cash drawer, ensuring accountability and financial accuracy.
• Improved customer retention by maintaining clean, organized restaurant spaces, enhancing overall guest experience and ambiance.
•Addressed guest complaints and resolved issues to promote satisfaction
•Maintained clean and organized appearance for all restaurant areas to attract and retain customers
•Managed multiple tasks in high-volume environment
•Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshnes
•Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
• Ensured a 100% safety compliance rate by adhering to CCOHS standards, performing routine safety checks, and mitigating hazards.
• Configured and calibrated Trimsaw machinery daily to achieve precise lumber lengths, meeting production targets with, Proficient in setting up, maintaining, and operating other equipments such as tilt hoist
• Increased team efficiency manually stacking lumber on metal carts, reducing downtime between loading cycles.
• Utilized forklift certification to manage lumber logistics, optimizing material flow and reducing material handling time greatly.
• Enhanced machine efficiency through diligent daily maintenance, reducing mechanical issues and downtime
Certified forklift driver: Proficient in checking and operating a forklift
Machine Operation & Maintenance: Proficient in setting up, maintaining, and operating equipment like the Trimsaw, Tilt hoist and edger
Safety Protocols: Knowledge of CSA standards; consistently adhere to safety regulations to prevent workplace incidents
Customer Service & POS Systems: Experience handling cash transactions, resolving customer complaints, and delivering high satisfaction
Team Collaboration: Skilled in fostering teamwork and maintaining organized, efficient work areas