Summary
Overview
Work History
Education
Skills
Training
Disclaimer
Languages
Certification
Timeline
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Christine Grace Herrera

Christine Grace Herrera

Kelowna

Summary

I am a self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well under pressure and adhere to strict deadlines

Overview

10
10
years of professional experience
1
1
Certification

Work History

Food Counter Attendant

McT&T Foods Ltd. Dba McDonalds Restaurant
09.2023 - Current
  • Managing and leading the team members, ensuring smooth operation.
  • Assisted in training new staffs,ensuring they met the service and quality standards and procedures.
  • Ensuring Food safety is always in place.
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Greeted customers with smile and provided helpful suggestions.
  • Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.



Assistant Restaurant Manager

Jendrew Foods Exchange Corporation
05.2019 - Current
  • Company Overview: Franchise of Jollibee Foods Corporation
  • Ensure 100% customer satisfaction by consistently providing good service and on time delivery of their order.
  • Resolve customer feedback at delivery.
  • Ensure complete manning of the Jollibee Delivery team.
  • Huddle new updates and memos on delivery with the team.
  • Ensure that all document were properly documented accordingly.
  • Cascades all updates and memos with the crews and management team.
  • Ensure 100% that all newly hired employee are trained and equipped with proper knowledge, skills and attitude.
  • Monitoring of crew learning process and guiding.
  • Current Key Function Area: Delivery Manager
  • Crew Learning and Document Manager

Administrative Assistant

Waltermart Supermarket Inc.
06.2018 - 12.2018
  • Interview applicant
  • Ensure 100% completeness of merchandiser plantilla.
  • Document Handling
  • Report and supervise complete manning headcount.
  • Assist employee concern
  • Basic Duties

Service Crew

8547 Food Corporation
04.2015 - 09.2018
  • Company Overview: Jollibee Foods Corp Franchise
  • Provide friendly, attentive and timely service to create extra mile experience for the entire customer.
  • Take and assemble customer order by following the Jollibee standards.
  • Assist customer inquiry
  • Basic Duties

Education

Bachelor of Science - Business Administration, Human Resource Development Management

Polytechnic University of The Philippines
Santa Rosa City, Laguna Philippines

High School -

Balibago National High School
Santa Rosa, Laguna Philippines

Elementary -

Dita Elementary School
Santa Rosa, Laguna Philippines

Skills

  • Skilled at operating computerized cash registers, scanners and affiliated POS systems
  • Food handling safety
  • Customer service
  • Quick learner
  • Team player

Training

Red Cross Occupational First Aider and BLS-CPR JUNE 2022

Disclaimer

I promise that all the information written above are all true and correct to the best of my knowledge.

Languages

English
Filipino

Certification

  • Crew Trainer Training- June 2024
  • Food safety Certification - March 2025

Timeline

Food Counter Attendant

McT&T Foods Ltd. Dba McDonalds Restaurant
09.2023 - Current

Assistant Restaurant Manager

Jendrew Foods Exchange Corporation
05.2019 - Current

Administrative Assistant

Waltermart Supermarket Inc.
06.2018 - 12.2018

Service Crew

8547 Food Corporation
04.2015 - 09.2018

Bachelor of Science - Business Administration, Human Resource Development Management

Polytechnic University of The Philippines

High School -

Balibago National High School

Elementary -

Dita Elementary School

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Christine Grace Herrera