Detail-oriented Health Information Manager who is passionate about working with data. Ability to think outside the lines to accomplish the task at hand. Excellent data analytics skills with a focus on data quality.
Overview
32
32
years of professional experience
Work History
Health Information Coordinator-PMHC Lead
Calgary West Central Primary Care Network
02.2020 - Current
Perform Data Analysis for multiple clinics using 4 different EMR's
Ensure data extracted from the EMR is accurate by verifying and performing data analysis
Data extraction for patient lists or our data warehouse, support panel cleanup and maintenance, standardization within patient charts, support the implementation of improvement projects, and research different disorders and QI practices for projects
In my role I have created forms in the different EMR's to increase the efficiencies for our nurses and psychologists, as well as for our physicians
Pulling data for annual discovery reports and presenting them to physicians
In my previous role in the company I called patients to schedule appointments, and highlight different populations within physician panels for quality improvement projects
As a PMHC Lead I work with staff needing training, coaching, or mentoring
I also work with management to implement new programs, procedures, or initiatives
I oversee education for our Primary Care Coordinators and Health Information Coordinators
Worked as an Optician and Contact Lens Practitioner for various companies
Ensured privacy and confidentiality laws were followed for all our patients and obtained proper consent when transferring files
Sold and dispensed contact lenses and glasses
Performed contact lens trainings, adjustments, edged eyeglass lenses, worked with vision therapy patients, and did trouble shooting for glasses and contacts
Education
Certificate in Applied Management -
Sait
10.2024
Health Information Management Certificate -
Algonquin College
01.2019
Optical Sciences - Contact Lenses Certificate -
NAIT
01.2007
Ophthalmic Dispensing - Eye Glasses Certificate -
NAIT
01.2003
Certificate in Biblical Studies -
CLBI (Canadian Lutheran Bible Institute)
01.1997
General High School Diploma -
James Fowler High School
01.1993
Skills
Conducting Data Analysis
Attention to Details
Critical Thinking
Multitasking
Organized
Interpersonal Skills
Problem Solving
Additional Training
Six Sigma Global Institute – Lean Six Sigma Green Belt
Alberta Innovates – ARECCI Project Ethics Course
SNOMED International – SNOMED CT Foundation Course
Six Sigma Global Institute – Lean Six Sigma Yellow Belt
AHS Health Change Associates – Health Change Methodology
edX – Project 101X: Introduction to Project Management
Registered Practical Nurse - Chronic Pain Clinic at South Calgary Primary Care NetworkRegistered Practical Nurse - Chronic Pain Clinic at South Calgary Primary Care Network