Rudy Daum
Airdrie,Canada
Summary
Detail-oriented Actuarial Science graduate with strong skills in data analysis, critical thinking, and problem solving. Experienced in managing sensitive information and client relations through roles with Statistics Canada and Concentrix. Proven ability to work both independently and collaboratively to deliver accurate, timely results. Currently pursuing Google’s Data Analytics Certificate to expand practical experience with tools like Excel, R, Python, and SQL.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Freelance Math Tutor
Self-Employed
Remote
09.2023 - Current
- Provided one-on-one tutoring in high school math an AP-level courses to students in grades 9–12 for both Canadian and U.S students
- Developed customized lesson plans and practice materials tailored to each student’s learning style and curriculum needs.
- Communicated regularly with students and parents to track progress and set academic goals.
Automotive Case Manager
Concentrix
Remote
01.2023 - 05.2023
- Resolved complex vehicle-related cases for Hyundai customers across Central and South Central U.S.
- Collaborated with dealers, district managers, and legal teams to ensure timely solutions
- Processed goodwill reimbursements, coordinated towing, and evaluated vehicle repurchase eligibility
- Maintained the highest caseload on the team, managing up to 90 active cases with detailed documentation
Enumerator (Contract)
Statistics Canada
Airdrie, AB
03.2021 - 08.2021
- Facilitated census completion by canvassing neighborhoods and engaging resistant respondents.
- Consistently maintained accurate daily records and securely managed confidential census documents
- Sole team member selected to conduct a specialized classification survey, achieving a 100% completion rate
Junior Data Analyst (Contract)
Matthew Way
Airdrie, AB
01.2021 - 02.2021
- Collaborated on the development of a Power BI dashboard to analyze quality control test data
- Prepared, cleansed, and structured datasets for use in data visualizations and dashboard demonstrations
- Designed and refined dashboard elements (filters, bookmarks, DAX formulas) and enhanced visuals to match company branding
Education
Bachelor of Science - Actuarial Science
University of Calgary
Calgary, AB04.2019
Skills
- Fast and accurate typist (90 WPM)
- Python
- Java
- R programming
- Microsoft Excel
- Microsoft Power BI
- AI productivity tools (eg Chat GPT, Gemini)
Certification
- Google Data Analytics Professional Certificate – In Progress
- IBM Data Science Professional Certificate – Planned
Professional Exams
- SOA Exam P / CAS Exam 1 (Probability) – Passed Jul 2017
- SOA Exam FM / CAS Exam 2 (Financial Mathematics) – Passed Aug 2018
Timeline
Freelance Math Tutor
Self-Employed
09.2023 - Current
Automotive Case Manager
Concentrix
01.2023 - 05.2023
Enumerator (Contract)
Statistics Canada
03.2021 - 08.2021
Junior Data Analyst (Contract)
Matthew Way
01.2021 - 02.2021
Bachelor of Science - Actuarial Science
University of Calgary
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