Joanne Cartwright
Albert Bridge,Nova Scotia
Summary
Healthcare professional prepared for this role with solid foundation in patient care and support. Proven ability to manage patient needs and contribute to positive and nurturing environment. Recognized for strong teamwork and adaptability, ensuring seamless care delivery. Skills include patient assistance, communication, and empathy, reflecting high standards expected in this field.
Overview
10
10
years of professional experience
Work History
Continuing Care Assistant
MacGillivray Guest Home
03.2024 - Current
- Personal Hygiene methods such as bathing, showers and bed baths
- Assist with feeding
- Transferring patients using various transferring techniques
- Utilize the P.A.C.E. tool in order to communicate effectively with residents
Clerical Assistant
Lobster Fishing
01.2019 - Current
- Basic bookkeeping skills, weekly payroll tasks and associated duties.
- Communicating with various businesses associated with important operations.
- Record keeping, file management and track important dates.
Sales Associate/Customer Service Representative
SSG
10.2023 - 12.2023
- Sales Associate/ Customer Service Representative for Balsam-Hill.
- Selling Holiday Decor while providing excellent customer service.
- Maintain at home work environment; desk, computer and software.
- Communicate with various members of the call center team.
- At Home
Sales Associate
Sydney Call Center
06.2023 - 10.2023
- Sales Associate for GM Onstar. Selling various packages and accessories.
- Provide basic customer service skills while prioritizing workflow.
- Maintain at home work environment; desk, computer and software.
- Communicate with various members of the call center team.
- At Home
Medical Laboratory Assistant
Nova Scotia Health Authority
01.2017 - 01.2019
- Basic understanding of Medical Terminology.
- Experience in blood collections; clinical, inpatients and outpatients.
- Instruct patients on the proper collection methods for various laboratory samples.
- Accession specimens and prepare blood samples for testing.
- Prioritize samples based on stat, urgent, priority and routine, follow proper handling and storage methods.
- Operate laboratory equipment such as; Centrifuge, Chemistry/ Hematology analyzer.
- Batch, prepare, document and package various samples for transportation.
- Various Locations
Waitress
Hotel North
07.2015 - 01.2017
- Provide excellent customer service while serving a variety of gourmet dishes and beverages in a fast paced and growing establishment.
- Work in a team-member environment with little to no supervision, handles various payment methods and is knowledgeable of Point Of Sales Systems.
- Daily cleaning duties as well as regular maintenance to coffee machines, drink stations and bar taps.
Education
PECCA Diploma -
Cape Breton Business College
08.2024
Medical Laboratory Assistant Diploma - undefined
Cape Breton Business College
06.2016
Music Business Certificate - undefined
Nova Scotia Community College
06.2011
High School Diploma - undefined
Memorial Composite High School
06.2009
Skills
- Valid Class 5 Nova Scotia Driver’s License, Standard First Aid/ CPR-C/ AED 2024, Workplace Hazardous Materials Information System 2024, Occupational Health & Safety 2024, Non-Violent Crisis Intervention 2016, Food Handlers Certificate 2024
- Fundamental computer skills – various operating systems, email, internet, and file management
- Organized, self- motivated, critical thinker, multitasking, reliable, great team member, works with little or no supervision
Languages
English
Full Professional
Timeline
Continuing Care Assistant
MacGillivray Guest Home
03.2024 - Current
Sales Associate/Customer Service Representative
SSG
10.2023 - 12.2023
Sales Associate
Sydney Call Center
06.2023 - 10.2023
Clerical Assistant
Lobster Fishing
01.2019 - Current
Medical Laboratory Assistant
Nova Scotia Health Authority
01.2017 - 01.2019
Waitress
Hotel North
07.2015 - 01.2017
Medical Laboratory Assistant Diploma - undefined
Cape Breton Business College
Music Business Certificate - undefined
Nova Scotia Community College
High School Diploma - undefined
Memorial Composite High School
PECCA Diploma -
Cape Breton Business College
Similar Profiles
Amandeep Kaur SekhonAmandeep Kaur Sekhon
Housekeeping and Laundry Attendant at Macgillivray Guest HomeHousekeeping and Laundry Attendant at Macgillivray Guest Home
Crysta McKinnonCrysta McKinnon
CCA Student at Macgillivray Guest HomeCCA Student at Macgillivray Guest Home
Lauren MacDonaldLauren MacDonald
Continuing Care Assistant at Macgillivray Guest HomeContinuing Care Assistant at Macgillivray Guest Home
Wayne MackenzieWayne Mackenzie
Financial Sales Associate at Kass Auto SalesFinancial Sales Associate at Kass Auto Sales
Christine RennehanChristine Rennehan
OMNI Department Manager at WalmartOMNI Department Manager at Walmart