Telsa Atkinson
Victoria,Canada
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs by practicing and adhering to safety procedures. Wide-ranging knowledge of person-centered care.
Overview
8
8
years of professional experience
Work History
Health Care Assistant
Royal Jubilee Hospital
Victoria, British Columbia
06.2024 - 06.2025
- Collaborated closely with team leaders, nurses, and interdisciplinary staff to deliver safe, coordinated patient care in medical and surgical units.
- Accurately charted and reported patient observations, care activities, and safety incidents using Cerner electronic health records.
- Applied de-escalation techniques and crisis intervention strategies to maintain a safe environment
- Monitored patients’ physical and emotional well-being, promptly reporting changes in condition to team leaders for timely intervention.
- Maintained strict adherence to infection control and hospital safety protocols, reducing risks and supporting high standards of care.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Interacted positively with family members of patients while delivering compassionate care.
Healthcare Assistant
Queen Victoria Hospital
Revelstoke, Canada
09.2019 - 02.2022
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
- Aided in diagnostic procedures like specimen collection, EKG monitoring, wound dressing changes; ensuring accurate results for informed medical decision making.
- Collaborated with interdisciplinary teams of healthcare professionals to develop individualized care plans for optimal patient outcomes.
- Performed routine quality control and safety checks on all patients to optimize safety.
- Reviewed medication orders for accuracy and completeness before administering medication.
Home Care Provider
Powell River Home Care Services
Sunshine Coast, Canada
03.2017 - 11.2018
- Uphold strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at home.
- Implemented personalized care plans for each patient that focused on their unique needs, preferences, and goals.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
Education
Certificate - Healthcare Assistant
Capilano University
Sunshine Coast, BCAssociate of Arts - Environmental Studies
Langara College
Vancouver, BCCertificate - BC Parks Law And Its Administration
British Columbia Institute of Technology
Burnaby, BCSkills
- Standard First Aid Certificate CPR/AED - 2024
- Crisis Intervention - 2019
- Workplace Hazourdous Materials Information System -2024
- Food Safe Certificate - 2024
Timeline
Health Care Assistant
Royal Jubilee Hospital
06.2024 - 06.2025
Healthcare Assistant
Queen Victoria Hospital
09.2019 - 02.2022
Home Care Provider
Powell River Home Care Services
03.2017 - 11.2018
Certificate - Healthcare Assistant
Capilano University
Associate of Arts - Environmental Studies
Langara College
Certificate - BC Parks Law And Its Administration
British Columbia Institute of Technology