Harjot Binning
Surrey
Summary
Hard-working individual with exceptional experience leading teams, delivering results and exceeding expectations. Knowledgeable and dedicated customer service professional with extensive experience in the Security industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Supervisor
Gladious Security
07.2018 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Approaching new clients for potential work, also regularly checking up with clients to ensure work provided is up to their expectations .
Front Office Receptionist
OnStream Transport
05.2018 - 01.2019
- Answered multi-line phone system and greeted callers enthusiastically.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Daily responsibilities of filling out work logs / fuel logs, entering order updates and calculating in and out times of early and late deliveries.
- Sending updates to customers about driver load information by email and phone.
Education
Certificate - Security Systems Technician
British Columbia Institute of Technology
Burnaby, BC04.2024
Diploma - Computer Systems Technology
British Columbia Institute of Technology
Burnaby, BC05.2021
High School Diploma -
Queen Elizabeth Secondary
Surrey, BC06.2019
Skills
- Excellent communication and literal skills in English and Punjabi
- Attention to detail, quick learner and attentive
- Determined, responsible, organized, leader, adaptable, hardworking and trustworthy
- Managing Operations and Efficiency
- Familiar with Linux and Window environments
Timeline
Supervisor
Gladious Security
07.2018 - Current
Front Office Receptionist
OnStream Transport
05.2018 - 01.2019
Certificate - Security Systems Technician
British Columbia Institute of Technology
Diploma - Computer Systems Technology
British Columbia Institute of Technology
High School Diploma -
Queen Elizabeth Secondary
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