
Dynamic and goal-driven leader with extensive experience at Amazon, skilled in training and process improvement. Proven ability to enhance workplace efficiency and safety, while demonstrating strong communication and organizational skills. Committed to achieving high performance standards and fostering a collaborative team environment.
•Provide training to new hires and update working procedures to current employees to increase the efficiency of work and reduce the workplace injuries and delays
•Perform detail planning beforehand and update all peers for the strategy and make sure we achieve the set goal in timely manner (responsible for 50 associates to monitor and update them to keep
them on track for successful shift)
•Update managers on individual performance for top and bottom
performers make suggestions or receive and implement
recommendations of managers on floor and receive feedbacks for
improve my skills and performance.
PROFESSIONAL EXPERIENCE (Worked as a Los Prevention Officer with PALADIN)
· Conducted surveillance and monitored security systems to detect and prevent theft, fraud, and policy violations.
· Investigated suspicious activities , gathered evidence, and prepared detailed incident reports for management and law enforcement.
· Apprehended and detailed individuals suspected of theft or criminal activity in compliance with company policies and local laws.
· Trained team members on loss prevention protocols, security measures, and emergency response procedures.
•Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
•Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
•Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
•Monitored and maintained clean working areas and cooking surfaces.
•Maintain customer requirement records accurately in order to meetall customer specific requirements
•Perform other duties as required to ensure efficient operations of the Customer Service Department
•Transfer calls to appropriate department
•Provide company information to customers.
Have great customer service skill
and able to work in different
varieties of shifts
Knowledge and commitment to
safety and process improvement
(methodology and tools)
Demonstrating integrity and
respect to customers, senior
managers & fellow co-workers at
all times
Detailed orientated and have
strong attention to detail skills
Active listening and
interpretative skills
Physically fit and able to work in
hot or cold environments
Maintaining a clean, organized
and safe work environment
Have strong communication
skills, both verbal and written
English, Hindi, Punjabi
Excellent organizational, time
management and customer
relations skills
Demonstrated sensitivity and
awareness to other people and
well-versed with the demanding
corporate environment
Goal-driven leader who is
motivated to meet high
performance standards
•AST Security Worker License, British Columbia E197562
•FOODSAFE Level 1, Issued by Fraser Health