Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Inderjeet Kaur

Brampton,Ontario

Summary

Motivated administrative and customer service professional. Flexible and versatile with a consistent history of delivering in deadline-driven environments. Demonstrated temperament, capable of appropriately handling sensitive information while delivering the utmost client satisfaction. Effective communication skills with the ability to interact and successfully engage associates at varying level. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

1
1
Certification

Work History

Supervisor

Tim Horton’s
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Gained strong leadership skills by managing projects from start to finish.
  • Managed time efficiently in order to complete all tasks within deadlines.

Service Appointment Coordinator

Sudbury Hyundai
  • Booking appointments for service according to service schedule
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Coordinated with parts department to determine availability of necessary components.
  • Participated in ongoing training programs to stay current on industry trends, technical advancements, and best practices.
  • Explained estimates and determined repair timelines to manage customer expectations.

Security Guards

Sudbury Airport
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Education

Diploma - Practical Nursing Program

Cambrian College
Greater Sudbury, ON
12.2018

Diploma - Pre Health Program

Cambrian College
Greater Sudbury, ON
12.2016

High School Diploma -

Gobindgarh Public School
Mandi Gobindgarh, Punjab
12.2015

Skills

  • Excellent verbal and written communication skills in English, Hindi and Punjabi
  • Proven leadership and organization skills both inside and out of classroom within variety of teams and groups
  • Flexible to work in both individual and group related site
  • Physical stamina and keen observer
  • Analytical and Critical Thinking

Certification

  • CPR certification
  • Licensed security guard
  • First aid certification
  • Smart serve

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Supervisor

Tim Horton’s

Service Appointment Coordinator

Sudbury Hyundai

Security Guards

Sudbury Airport

Diploma - Practical Nursing Program

Cambrian College

Diploma - Pre Health Program

Cambrian College

High School Diploma -

Gobindgarh Public School
Inderjeet Kaur