Thavanavan Thayaparan
Stouffvillle,ON
Overview
4
4
years of professional experience
Work History
LINE COOK
Zeal Burgers Inc
05.2023 - Current
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment
- Managed multiple tasks simultaneously without compromising product quality or service times
- Worked with other members of the kitchen staff to ensure efficient service
- Cash Handling and use of POS System
COMPUTER SOLUTIONS ADVISOR
Best Buy Canada
10.2022 - 12.2022
- Utilized knowledge of computer systems to diagnose and resolve customer inquiries
- Communicated complex technical information in an understandable way for customers from different backgrounds
- Provided technical support to customers, troubleshooting and resolving hardware and software issues
- Maintained up-to-date knowledge of products and services, utilizing resources such as product manuals, online documents, and manufacturers websites.
CUSTOMER EXPERIENCE AGENT
Greenworks Tools Canada
05.2022 - 09.2022
- Utilized advanced problem-solving techniques to address complex customer queries
- Built and maintained enduring customer relationships to increase sales and generate repeat business
- Maintained accurate customer records and promptly updated customer information
- Utilized company software to complete claims in a timely manner
CUSTOMER FULFILMENT ASSOCIATE
Walmart Canada
04.2020 - 09.2021
- Special Teams: Worked with store manager to revamp store sections, realign/create aisles, replenish shelves with seasonally appropriate merchandise
- Additionally, Managed product entries into pricing system
- Entered package information into company software
- Checked inventory and selected products from specific locations based upon availability
- Maintained accurate records of inventory levels and placed orders for replenishment when needed.
Education
BACHELOR OF ARTS (B.A.) IN ECONOMICS CANDIDATE -
Wilfrid Laurier University
04.2025
Skills
- Proficiency in Microsoft Office
- Computer Proficiency
- Customer Relations
- Interpersonal Skills
- Attention to Detail
- Problem Solving
- Time Management
References
References available upon request
Timeline
LINE COOK
Zeal Burgers Inc
05.2023 - Current
COMPUTER SOLUTIONS ADVISOR
Best Buy Canada
10.2022 - 12.2022
CUSTOMER EXPERIENCE AGENT
Greenworks Tools Canada
05.2022 - 09.2022
CUSTOMER FULFILMENT ASSOCIATE
Walmart Canada
04.2020 - 09.2021
BACHELOR OF ARTS (B.A.) IN ECONOMICS CANDIDATE -
Wilfrid Laurier University