Summary
Overview
Work History
Education
Skills
Positionofinterest
Languages
Certification
Timeline
Generic

Jingan Zhang

Halifax,NS

Summary

Responsible for work and good at learning. Adapt to fast-paced work and be stress-resistant. Good at getting along with people and positive and optimistic. Motivated [Night audit] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable [Waiter] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Night auditor

Future Inns
05.2023 - Current
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
  • Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthroughs.

Restaurant Waiter

Sushi Nami Royale
07.2023 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Sushi Line Cook

Genji
09.2022 - 02.2023
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Assisted in developing new menu items to reflect restaurant's style and standards.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Sushi Line Cook

Sushi Jet
04.2022 - 09.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

MBA - Business Administration

CAPE BRETON UNIVERSITY
Sydney, NS
04.2021

BBA - Financial Analysis

Canvard, Technology And Business University
Beijing, China
04.2018

Skills

  • Self-motivated
  • Consistently showcase a positive attitude and strong work ethic by taking initiative
  • Good interpersonal skills; friendly, courteous, and able to work within a diverse population
  • Results-oriented; able to problem-solve and offer creative solutions
  • Proficient time management skills
  • Food safety awareness

Positionofinterest

Front desk or night audit

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Certification

  • Food Safety Certification


Timeline

Restaurant Waiter

Sushi Nami Royale
07.2023 - Current

Night auditor

Future Inns
05.2023 - Current

Sushi Line Cook

Genji
09.2022 - 02.2023

Sushi Line Cook

Sushi Jet
04.2022 - 09.2022

MBA - Business Administration

CAPE BRETON UNIVERSITY

BBA - Financial Analysis

Canvard, Technology And Business University

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Jingan Zhang