JIMIN SEO
Ottawa,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
Kinton Ramen
05.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
BRAND ASSOCIATE
BANANA REPUBLIC FACTORY
10.2020 - 08.2022
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
- Maintained aclean and organized store environment, contributing to a positive customer experience.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
CREW MEMBER
LITTLE CAESARS PIZZA
04.2019 - 09.2020
- Demonstrated responsibility by being a key holder and knowing password information for safe and alarm system
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Trained new crew members on company policies, procedures, and best practices for optimal performance.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
Education
HONOURS BSOCSC IN CRIMINOLOGY -
UNIVERSITY OF OTTAWA
OTTAWA, ON02.2024
HIGH SCHOOL GRADUATE -
BERNICE MACNAUGHTON HIGH SCHOOL
MONCTON, NB06.2021
Skills
- Warm and Friendly
- Problem-Solving
- Adaptability
- Customer Service
- Teamwork and Collaboration
- Effective Communication
Volunteer Work
- 09/01/21 - PRESENT, SOCIAL MEDIA DIRECTOR, ASIAN CANADIANS ASSOCIATION OTTAWA, UNIVERSITY OF OTTAWA, In charge of social media accounts, promoted Asian culture through media and events and created social media content
- 10/01/20 - 06/01/21, GRAD COUNCIL COMMUNICATIONS MEMBER, BERNICE MACNAUGHTON HIGH SCHOOL, MONCTON, NB, Managed the social media accounts, Came up with ideas for small events online, like guessing games and event promotions
Languages
English
Native or Bilingual
Korean
Professional Working
French
Professional Working
Timeline
Server
Kinton Ramen
05.2023 - Current
BRAND ASSOCIATE
BANANA REPUBLIC FACTORY
10.2020 - 08.2022
CREW MEMBER
LITTLE CAESARS PIZZA
04.2019 - 09.2020
HONOURS BSOCSC IN CRIMINOLOGY -
UNIVERSITY OF OTTAWA
HIGH SCHOOL GRADUATE -
BERNICE MACNAUGHTON HIGH SCHOOL
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