Jillian Meyer
Winnipeg,MB
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Foody Goody Restaurant to enhance guest satisfaction and increase sales through effective upselling. My adeptness at cash handling and commitment to cleanliness standards ensured both operational excellence and positive customer experiences.
Overview
1
1
year of professional experience
Work History
Server, Busser, Host.
Foody Goody Restaurant
Winnipeg, MB
02.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Certificate Of Trades - Hairstyling
Manitoba Institute of Trades And Technology
Winnipeg, MBSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- Sales expertise
- Sales Techniques
- Daily specials memorization
- Bill computation
Languages
English
Native or Bilingual
Timeline
Server, Busser, Host.
Foody Goody Restaurant
02.2023 - 09.2023
Certificate Of Trades - Hairstyling
Manitoba Institute of Trades And Technology