Open To Work
Karen Stone
North Hollywood
Summary
Dedicated server and bartender specializing in exceptional customer service and order accuracy. Proven ability to thrive in high-volume dining environments while maintaining a clean and welcoming atmosphere. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
10
10
years of professional experience
Work History
Server/Host/Busser
Lemon Zest Cafe
Northridge
02.2026 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences effectively.
- Maintained cleanliness and organization of dining and service areas consistently.
- Processed customer orders accurately using point-of-sale systems.
- Managed cash and handled transactions efficiently at the end of shifts.
- Resolved guest complaints with professionalism and a positive attitude.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server and Bartender
Heroes Restaurant And Brewhouse
Ontario
06.2025 - 03.2026
- Assisted guests in selecting menu items by providing detailed descriptions and recommendations.
- Ensured timely delivery of food and beverages while maintaining high standards of presentation.
- Monitored dining area for cleanliness and ensured proper table settings for guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Effectively multitasked within fast-paced environment.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Poured wine, beer, and cocktails for patrons.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Stocked service areas with supplies during slow periods.
Server
IHOP
Hesperia
09.2024 - 02.2026
- Assisted guests in selecting menu items by providing detailed descriptions and recommendations.
- Ensured timely delivery of food and beverages while maintaining high standards of presentation.
- Monitored dining area for cleanliness and ensured proper table settings for guests.
- Responded to customer inquiries and resolved complaints promptly to enhance the dining experience.
- Collaborated with kitchen staff to communicate order modifications and special requests.
Server
Yaamava Resort & Casino
Highland
11.2022 - 12.2023
- Presented menus and answered questions regarding items.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Served food and beverages to patrons and confirmed complete orders.
- Promotes exemplary food service to Yaamava’ guests using proper serving techniques in accordance with Yaamava’ service standards, inclusive of Forbes 5 Star and AAA 5 Diamond expectations. Provides exceptional guest service while simultaneously adhering to enterprise policies and procedures.
Server
Hooters Casino Hotel Las Vegas
Las Vegas
09.2016 - 05.2020
- Presented menus and answered questions regarding items.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Trained new employees to perform duties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Business - Business
Victor Valley College
Victorville, CARealtor - Real Estate
Allied Schools
CAHigh School Diploma -
Durango High School
Las Vegas, NVSkills
- Table Setting
- Order Management
- Table Bussing
- Beverage Preparation
- Food Delivery
- Safe Food Handling
- Food Inspection
- Guest Engagement
- Food Running
- Supply Restocking
- Cash Handling
- Order Accuracy
- Menu Knowledge
- Sales Techniques
- Suggestive Selling
- Professional Appearance
- High-Volume Dining
- Positive and Professional
- Item Promotion
- Strong Work Ethic
- POS Operation
- Exceptional Customer Service
- Spanish Fluency
- Attention to Detail
- Team collaboration
- Conflict resolution
- Memory retention
- Strong multitasking
- Highly reliable
- Maintaining a clean bar
- Professional appearance
- Alcohol awareness
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
$0/hr - $1000/hrTimeline
Server/Host/Busser
Lemon Zest Cafe
02.2026 - Current
Server and Bartender
Heroes Restaurant And Brewhouse
06.2025 - 03.2026
Server
IHOP
09.2024 - 02.2026
Server
Yaamava Resort & Casino
11.2022 - 12.2023
Server
Hooters Casino Hotel Las Vegas
09.2016 - 05.2020
Bachelor of Business - Business
Victor Valley College
Realtor - Real Estate
Allied Schools
High School Diploma -
Durango High School