Kyla Suzanne Ellis
Oceanside
Summary
Business Administration student with experience supporting and guiding individuals through training, clear communication, and daily operations in high-volume service. Strong interest in Human Resources and people operations, with proven strengths in organization, discretion, and relationship-building. Actively seeking a fully remote role that offers flexibility and growth while leveraging transferable business and administrative skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Togo-Go Server/Food Runner/Busser/ Host
JACK ALLEN’S KITCHEN
Round Rock
01.2022 - 12.2025
- Guided guests through menu selections, accommodated dietary restrictions, and communicated with managers and chefs accordingly.
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in training new hires on procedures and service standards.
Volunteer
SAFE IN AUSTIN RESCUE
Leander
03.2021 - 09.2022
- Care for disabled and abused animals on the ranch (feeding, bathing, and cleaning animal habitat).
- Host tours of the Ranch, and help set up and take down special events.
Labor and Deliver & Neonatal ICU Volunteer
ST. DAVID'S ROUND ROCK MEDICAL CENTER
Round Rock
05.2022 - 08.2022
- Cleaned and restocked L&D rooms to maintain readiness for patient care.
- Assisted in transferring parents from the delivery to the recovery rooms.
- Delivered food and beverages to recovering parents, enhancing overall experience.
- Organized going-home folders for discharged patients.
- Screened incoming NICU guests to ensure security and privacy protocols.
- Set up beds for newborns, preparing environments for optimal care.
- Restocked NICU carts, tailored for each baby.
- Folded linens, blankets, and clothes.
Host
CHUY’S TEX-MEX
Round Rock
08.2021 - 01.2022
- Greeted and seated guests promptly in a fast-paced dining environment.
- Managed waitlists effectively to optimize table turnover and guest satisfaction.
- Assisted in training new hosts on procedures.
Education
Business Administration -
SAN DIEGO STATE UNIVERSITY
San Diego, CAAssociate of Science - Business Administration
AUSTIN COMMUNITY COLLEGE
Round Rock, TXHigh School Diploma -
ROUND ROCK HIGH SCHOOL
Round Rock, TXSkills
- Good listener
- Creative problem solver
- Effective communication
- Attention to detail
- Time management
- Strong work ethic
- Hospitality service expertise
- Customer service
Certification
- Food Handlers License
- Texas Alcoholic Beverage Certification
Timeline
Labor and Deliver & Neonatal ICU Volunteer
ST. DAVID'S ROUND ROCK MEDICAL CENTER
05.2022 - 08.2022
Server/Togo-Go Server/Food Runner/Busser/ Host
JACK ALLEN’S KITCHEN
01.2022 - 12.2025
Host
CHUY’S TEX-MEX
08.2021 - 01.2022
Volunteer
SAFE IN AUSTIN RESCUE
03.2021 - 09.2022
Business Administration -
SAN DIEGO STATE UNIVERSITY
Associate of Science - Business Administration
AUSTIN COMMUNITY COLLEGE
High School Diploma -
ROUND ROCK HIGH SCHOOL