Jhoan Sebastian Rodriguez U
Toronto,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as a junior python developer position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Font Desk Amd Customer Service
Honefitness
10.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Maintained a welcoming environment for costumer by consistently providing friendly and efficient service.
- Handled customers complaints with empathy and understanding, working towards satisfactory resolutions.
- Streamlined check-in processes, leading to reduced wait times for guests.
Team Leader
Domino's Pizza
09.2019 - 02.2022
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
BBA - Project Management
Fleming College
Toronto, ON08.2033
Bachelor of Science - Computing Science And Engineering
Universidad Piloto De Colombia
Bogota, Colombia11.2018
Associate of Science - Software Systems Developer
Platzi
04.2024
Skills
- SQL development
- Python
- Project Management
- Creative Problem-Solving
- Analytical Thinking
- GitHub collaboration
- Effective Communication
- Problem-solving aptitude
- Team Collaboration
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Professional Working
Timeline
Font Desk Amd Customer Service
Honefitness
10.2023 - Current
Team Leader
Domino's Pizza
09.2019 - 02.2022
BBA - Project Management
Fleming College
Bachelor of Science - Computing Science And Engineering
Universidad Piloto De Colombia
Associate of Science - Software Systems Developer
Platzi
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