Sai Alekhya Kotu
SCARBOROUGH,ON
Summary
Thorough SQL Developer with expert grasp of SQL code generation, analytics, reporting and business intelligence. Diverse knowledge of complex T-SQL coding instances. Conversant in up-to-date and legacy programming languages, standards and tools. Adept in leading all stages of software development and troubleshooting.Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Flexible SQL Developer adapts to fulfill diverse customer requests within strict budgetary and time constraints. Proficient at data architecture design, emerging data warehouse concepts and new SQL development techniques. Takes responsibility for data integrity from acquisition through processing and into final validation.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Single Point
12.2020 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
SQL Developer
GSS Informatics
07.2016 - 07.2017
- Analyzed existing SQL queries to identify opportunities for improvements.
- Managed database security by implementing appropriate access controls, maintaining compliance with industry regulations and company policies.
- Enhanced existing reports with introduction of new system features.
- Provided technical support for end-users by addressing SQL-related issues, enhancing overall user satisfaction with the application.
- Developed efficient stored procedures for complex business logic, reducing processing time and improving system stability.
- Maintained complex T-SQL queries, views and stored procedures in multi-database environment with little supervision.
Education
Post Graduate Diploma - Information Security Management
Fanshawe College of Applied Arts And Technology
London, ON04.2019
Post Graduate Diloma - Embedded Systems Development
Fanshawe College of Applied Arts And Technology
London, ON04.2018
Bachelor of Technology - Electronics And Communications Engineering
JNTUH
Hyderabad05.2016
Skills
- Critical Thinking
- Problem Resolution
- Computer Proficiency
- Conflict Resolution
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Office Suite
- SQL development
- Database Design
- Advanced SQL Queries
- Relational databases
Languages
English
Native or Bilingual
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Customer Service Representative
Single Point
12.2020 - Current
SQL Developer
GSS Informatics
07.2016 - 07.2017
Post Graduate Diploma - Information Security Management
Fanshawe College of Applied Arts And Technology
Post Graduate Diloma - Embedded Systems Development
Fanshawe College of Applied Arts And Technology
Bachelor of Technology - Electronics And Communications Engineering
JNTUH
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