Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Certification
Timeline
Generic

Jessica Stark

Stouffville,Ontario

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Fashion Department Manager

GIANT TIGER
04.2018 - 06.2023
  • Creating a welcoming environment by greeting all customers as they walk through the doors
  • Providing excellent customer service by ensuring the customer takes priority and answering any questions they have
  • Maximizing sales opportunities to achieve store targets
  • Maintaining consistent visual merchandising and housekeeping standards at all times
  • Ensuring adherence to operating and security procedures at all times
  • Keeping knowledge up-to-date of all collections, product information, promotions, and rewards programs at all times
  • Executing opening and closing procedures

Customer Service Clerk

THE MEAT MERCHANT
04.2017 - 06.2017
  • Maintain the overall appearance of the storefront, ensuring display cases, scales, floors, and making sure the counters are clean
  • Stocking freezers and shelves with products; refilling products to meet customer needs and rotating for freshness
  • Assisting in other departments; weighing, pricing and wrapping meats & baked goods to be sold on the sales floor
  • Answering questions regarding customers concerns and operating the phone system, taking messages/orders as required
  • Cleaning and closing the store after hours

Fashion Associate

REITMANS
05.2015 - 08.2016
  • Greeted customers and determined their needs and wants
  • Discussed type, quality and number of merchandise required for purchase
  • Recommended merchandise based on the individuals requirements
  • Advised customers on utilization and care of merchandise
  • Provided advice to clients regarding particular products or services
  • Explained the use and advantages of merchandise to customers
  • Answered customers’ queries and concerns
  • Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
  • Prepared sales contracts and accepted payment through cash, cheque and credit card
  • Assisted in display of merchandise

Manager

ALTMANN COUNTRY MARKET
05.2014 - 11.2014
  • Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities
  • Develop pricing strategies, balancing firm objectives and customer satisfaction
  • Represent company at trade association meetings to promote products
  • Resolve customer complaints regarding sales and service
  • Plan and direct staffing, training and performance evaluations to develop and control sales and service programs
  • Monitor customer preferences to determine focus of sales efforts
  • Closed the market at the end of the day by cleaning and counting the till and floats

Education

Diploma - PSW

Anderson College
12.2023

High School Diploma -

Stouffville District Secondary School
Stouffville, ON
06.2016

Skills

  • Client Requirements
  • Patient Care
  • Personal Care Support
  • Range of Motion Exercises
  • Dietary Needs
  • Mobility Support
  • Knowledge of universal precautions and medical terminology
  • Strong customer service, interpersonal and written and verbal communication skills
  • Strong organizational skills and the ability to prioritize workload
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
  • Frequent moderate and heavy exertion (eg pushing stretchers, wheelchairs, etc)
  • Lifting over 60 lbs

Volunteer Experience

  • Women for Women community Event
  • Free Sick Kids Community Petting Zoo
  • Legion Events
  • Parkview Nursing Home
  • Terry Fox Run
  • Municipal Mayoral Election
  • Strawberry Festival
  • Santa Claus Parade
  • Dash for Diabetes
  • Fire Hall Open house
  • Markham Fair Crow
  • Mayoral golf tournament
  • Luca Fundraiser

Languages

English
Native or Bilingual

Certification

  • First Aid/CPR Certified
  • PCW - Personal Care Worker
  • PCHM - Personal Care Homemaker
  • PCA - Personal Care Aide
  • CPCT/A - Patient Care Technician/Assistant

Timeline

Fashion Department Manager

GIANT TIGER
04.2018 - 06.2023

Customer Service Clerk

THE MEAT MERCHANT
04.2017 - 06.2017

Fashion Associate

REITMANS
05.2015 - 08.2016

Manager

ALTMANN COUNTRY MARKET
05.2014 - 11.2014

Diploma - PSW

Anderson College

High School Diploma -

Stouffville District Secondary School
Jessica Stark