Jessica Romano
Toronto,Canada
Summary
I am a loyal, trustworthy and responsible team member. I have been given the opportunity which has led me to become comfortable working in a fast paced environment. I would love the opportunity to bring my knowledge and customer service expertise to your organization and further my skills and grow within the company.
Overview
6
6
years of professional experience
Work History
Cash Manager
Organic Garage
Toronto, Ontario
09.2020 - 10.2021
- Handled all of Cash management operations
- Ensure employees adhere to policies and procedures
- Key holder responsible of opening and closing the store
- Minimized process discrepancies by supervising staff and controlling inventory and supply data correctively
- Trained and managed new hires.
Cashier Supervisor
Matts No Frills
Toronto, Ontario
02.2017 - 09.2020
- Completed all daily responsibilities and effectively responded to customer’s inquiries and complaints in person and through phone
- Maintained a positive work environment for all cashiers and customers
- Generated accurate reports for each register
- Resolved cash tills at the end of every shift
- Filed documents, deposits and invoices
- Managed the checkout area and ensured each station remains clean and effectively run
- Responsible for counting money flow and overrides
- Ensured all stations always have adequate cash and change
- Ensured a clean and safe work environment
- Made labels and stock shelves
- Assisted and trained new cashiers.
Cashier
Carlo’s No Frills
Toronto, Ontario
08.2015 - 01.2017
- Operated the cash register and maintained customer satisfaction
- Able to work both independently and with co –workers
- Memorized numerous PLU codes.
Education
The Complete Makeup Artist Program -
CMU College of Makeup and Design
03.2019
Ontario Secondary School Diploma with a Specialist High Skills Major (SHSM) in health care and wellness -
Madonna Catholic Secondary School
06.2014
Skills
- Customer Service
- Cash Auditing
- Time management and Organization Skills
- Work effectively in a team environment
- Hard working and ability to work independently without supervision
- Certified Client Handling Training
- Operation Monitoring
- Cash Handling And Management
Accomplishments
- Honor Roll, Madonna Catholic Secondary School, 2010, 2011
- Certificate of Merit-Geography, Madonna Catholic Secondary School, 2011
- Certificate of Award-History, Madonna Catholic Secondary School, 2011, 2012
- Certificate Conflict Resolution & Group Dynamics, YMCA, 2012
- Certificate of Merit-Civics, Madonna Catholic Secondary School, 2012
References
References available upon request.
Timeline
Cash Manager
Organic Garage
09.2020 - 10.2021
Cashier Supervisor
Matts No Frills
02.2017 - 09.2020
Cashier
Carlo’s No Frills
08.2015 - 01.2017
The Complete Makeup Artist Program -
CMU College of Makeup and Design
Ontario Secondary School Diploma with a Specialist High Skills Major (SHSM) in health care and wellness -
Madonna Catholic Secondary School
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