Jessica Percy
Windsor,ON
Summary
A compassionate and dedicated Personal Support Worker with 14 years and a Registered Practical Nursing of less than one year experience providing high-quality care to individuals in healthcare settings. Skilled in assisting with daily living activities, administering personal care, supporting mobility, and providing emotional support to patients. Demonstrated ability to work with elderly, disabled, and chronically ill clients, ensuring their comfort, safety, and well-being. Strong communicator with a focus on providing patient-centered care, and improving overall outcomes. BLS and CPR certified, with a thorough knowledge of infection control practices and patient safety protocols. Committed to delivering care with compassion, professionalism, and respect for patient dignity.
Overview
17
17
years of professional experience
Work History
Personal Support Worker
Huron Lodge
12.2015 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
Personal Support Worker
Iler Lodge
02.2011 - 12.2015
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
Manager
Breakaway Gaming
04.2008 - 07.2015
- Excellent communication skills, both verbal and written.
- Accomplished multiple tasks within established timeframes.
- Self-motivated, with a strong sense of personal responsibility.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Acted as a role model for cash handling best practices, promoting a high level of professionalism and integrity among team members.
- Reconciled daily summaries of transactions to balance cash drawers.
- Cashed checks and paid out money by verifying correct signatures, numerical amounts, and sufficient funds in accounts.
- Managed daily cash receipts and bank deposits, maintaining accurate records of transactions.
Education
Nursing Degree - Practical Nursing
St. Clair College
Windsor, ON07-2025
Certificate - Personal Support Worker
St. Clair College
Windsor, ON04-2011
Skills
- Dementia care
- Patient care
- Palliative care
- Mental health support
- Privacy and confidentiality
- Respectful and compassionate
Languages
English
Full Professional
Timeline
Personal Support Worker
Huron Lodge
12.2015 - Current
Personal Support Worker
Iler Lodge
02.2011 - 12.2015
Manager
Breakaway Gaming
04.2008 - 07.2015
Nursing Degree - Practical Nursing
St. Clair College
Certificate - Personal Support Worker
St. Clair College
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