JESSICA JACOME
Toronto,Canada
Summary
Compassionate Personal Support Worker with extensive experience at Extendicare Long Term Centre, excelling in patient care and companionship. Demonstrated strong communication skills and organizational abilities while enhancing residents' quality of life through engaging activities. Bilingual in English and Spanish, committed to fostering independence and ensuring safety for all clients.
Overview
16
16
years of professional experience
Work History
Personal Support Worker
Extendicare long term centre
01.2021 - Current
- Assisted residents in activities of daily living to maintain health and dignity.
- Provided proper care and observation of patient's skin to prevent breakdown.
- Maintained secure environment for staff and residents, following established safety standards.
- Engaged clients through conversation and companionship, promoting independence and social requirements.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Administered bedside and personal care, such as ambulation and personal hygiene assistance.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Responded to resident dining needs and assisted with feeding.
Community Placement
lumacare adult day program
04.2021 - 05.2021
- Cognitive stimulation, games with pattern recognition and repetitive interaction for seniors that are suffering from a failing memory.
- Encouraged social interaction with clients by doing arts and crafts, painting dancing, singing and exercises.
- Assisted clients with personal hygiene needs such us toileting, and changing briefs.
- Monitor client safety in accordance with their care plan.
- Helped deliver meals and food packages to seniors in their homes.
Account Receivable Representative
FP MAILING SOLUTIONS
03.2009 - 09.2013
- Processed weekly invoicing, including posting and reconciling payments.
- Reconciled accounts receivables and prepared summary reports.
- Coordinated with clients and internal departments to resolve account discrepancies.
- Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
- Assisted with time sensitive functions, including month end reports.
Education
PERSONAL SUPPORT WORKER -
Humber College
North York, ON08.2021
Skills
- Communication and interpersonal skills
- Empathy and sensitivity
- Daily living assistance
- Verbal and written communication
- Personal hygiene support
- Patient care and companionship
- First aid and CPR certification
- Physical lifting capability
- Organizational abilities
- Vulnerable sector criminal check
- Valid driver's license
- Bilingual in English and Spanish
- Punctuality and reliability
- Computer proficiency
- Personal care services
- Cognitive engagement
- Team collaboration
Volunteer Experience
- Sunday School Teacher, Pentecostal Church, 01/01/18, 12/31/20
- Youth Leader, Nazarene Church, 01/01/05, 12/31/10
- Volunteer, Peel Manor Long Term Care Centre, 01/01/00, 12/31/02
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Community Placement
lumacare adult day program
04.2021 - 05.2021
Personal Support Worker
Extendicare long term centre
01.2021 - Current
Account Receivable Representative
FP MAILING SOLUTIONS
03.2009 - 09.2013
PERSONAL SUPPORT WORKER -
Humber College
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