JESSICA A. MARIN
Calgary,Canada
Summary
To use my skills and knowledge while helping the company achieve its goals.
Overview
12
12
years of professional experience
Work History
Food Service Supervisor
Little Caesars Pizza
Calgary, Canada
02.2023 - Current
- Company Overview: Rajtan Enterprises Ltd
- Supervise and coordinate the activities of back and front of the house employees
- Oversee daily operations, ensuring that food preparation and service run smoothly
- Ensure that all pizza orders are made accurately and delivered to customer promptly
- Greet and interact with customers to ensure positive experience
- Ensure compliance with food safety standards, including regular checks for cleanliness and sanitation
- Monitor dress table set-up
- Monitor all phone queries
- Monitor and ensure completion of orders
- Monitor status of assignment and any follow-up
- Inspect food and beverage product preparations
- Perform regular inspections of food preparation areas and kitchen practices
- Head responsibility to keep store clean along with uncluttered
- Attain individual sales objectives as well as customer goals
- Handling guest’s complaint
- Manage delivery order
- Receiving food orders
- Handling Cashiers duties
- Rajtan Enterprises Ltd
Shift Manager
Wingstop
Singapore, Singapore
10.2019 - 02.2023
- Company Overview: Abaavo Group Private Limited
- Recruiting, training and supervising staff
- Supervise all kitchen and dining room activities
- Overseeing stock levels
- Ordering supplies
- Handling customer enquiries and complaint
- Problem solving
- Preparing and presenting staffing sales reports
- Setting targets
- Liaising with customers, employees, suppliers and sales representatives
- Making improvements to the running of business and developing the restaurant
- Abaavo Group Private Limited
Management Trainee
04.2017 - 10.2019
- Maintain all restaurant equipment and records and ensure compliance to all standards and perform work according to restaurant policies and procedures
- Supervise all kitchen and dining room activities
- Manage all storage supplies and assign staff in all requisition activities
- Oversee all work in shift and restock all supplies at end of shift and perform regular inspection on all equipment’s and recommended required repairs
- Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times
- Monitor bar set-up and dining set-up
- Monitor all phone queries
- Monitor and ensure completion of orders
- Monitor status of assignment and any follow-up
- Inspect food and beverage product preparations
- Head responsibility to keep store clean along with uncluttered
- Sales forecasting
- Attain individual sales objectives as well as customer goals
- Handling guest’s complaint
- Banking and cashiering duties
- Manage delivery order
Management Trainee
Kanshoku Ramen Pte. Ltd
Singapore, Singapore
06.2016 - 11.2016
- Maintain all restaurant equipment and records and ensure compliance to all standards and perform work according to restaurant policies and procedures
- Supervise all kitchen and dining room activities
- Manage all storage supplies and assign staff in all requisition activities
- Oversee all work in shift and restock all supplies at end of shift and perform regular inspection on all equipment’s and recommended required repairs
- Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times
- Monitor bar set-up and dining set-up
- Monitor all phone queries
- Monitor and ensure completion of orders
- Monitor status of assignment and any follow-up
- Inspect food and beverage product preparations
- Head responsibility to keep store clean along with uncluttered
- Sales forecasting
- Attain individual sales objectives as well as customer goals
- Handling guest’s complaint
- Banking and cashiering duties
- Manage delivery order
Management Trainee
Kimukatsu-Century Mall
Makati City, Philippines
03.2015 - 01.2016
- Maintain all restaurant equipment and records and ensure compliance to all standards and perform work according to restaurant policies and procedures
- Supervise all kitchen and dining room activities
- Collaborate with the Manager to review all employee's performance
- Manage all storage supplies and assign staff in all requisition activities
- Oversee all work in shift and restock all supplies at end of shift and perform regular inspection on all equipments and recommended required repairs
- Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times
- Monitor bar set-up, kitchen and dining set-up
- Monitor all phone queries
- Monitor and ensure completion of orders
- Monitor status of assignment and any follow-up
- Inspect food and beverage product preparations
- Head responsibility to keep store clean along with uncluttered
- Sales forecasting
- Attain individual sales objectives as well as customer goals
- Handling guest’s complaint
Shift Supervisor
Anthealyn’s Food and Beverage Station-Bon Appetea
Makati City, Philippines
08.2014 - 02.2015
- Awarded as 'Best in Cost Control' Year 2014
- Maintain all restaurant equipment and records and ensure compliance to all standards and perform work according to restaurant policies and procedures
- Supervise all kitchen and dining room activities
- Collaborate with the owner to review all employee's performance
- Manage all storage supplies and assign staff in all requisition activities
- Oversee all work in shift and restock all supplies at end of shift and perform regular inspection on all equipments and recommended required repairs
- Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times
- Monitor all phone queries
- Monitor bar set-up, kitchen and dining set-up
- Monitor and ensure completion of orders
- Administer all maintenance
- Monitor status of assignment and any follow-up
- Inspect food and beverage product preparations
- Maintain goodwill of the company
- Head responsibility to keep store clean along with uncluttered
- Hire, train, guide, discipline, revise and terminate organization's employee
- Interpret profit and loss statement along with sales forecast
- Ensure clean and safe environment through training
- Attain individual sales objectives as well as customer goals
- Handling guest’s complaint
On the Job Training
Hotel Celeste
Makati City, Philippines
12.2012 - 03.2013
- Housekeeping
- Cleaning the entire room of the Guest
- Room service
- Food and Beverage at Celi's Restaurant
- Server
- Barista
- Bartender
- Assisting Guest needs
- Room Service
- Answering phone queries
- Admin Department at Accounting, Marketing and Human Resource
- Answering phone queries
- Sorting Files
- Input all the data's regarding Accounting and Marketing
- Assisting all the Superior's regarding of the assigned task/ department
Education
Bachelor of Science - Hotel and Restaurant Management
Bulacan State University
City of Malolos, Bulacan04.2013
Skills
- MS Office
- POS system
- Mentally Fit
- Physically Fit
- Friendliness
- Creative problem solving
- Ability to learn
- Organizational effectiveness
- Motivation
- Confidence
- Decision making
- Leadership
- Personal development
- Career planning
- Kitchen staff coordination
- Quality assurance policies
- Staff recruitment
- Staff leadership
References
- Karl Jabez Avellaneda, Shift Manager, Tim Hortons Coaldale, +1 587-257-7192
- Nicole Tan, Operations Manager, Abaavo Group Private Ltd, +65 9456-1955
Training
- Personality Development A Journey to New Horizon Seminar, Victory Church, Malolos City, Bulacan, 08/29/12
- Actual Shipboard Training, Onboard M/V SupperFerry20, 03/16/12 - 03/19/12
- Events Management and Cake and Icing Making Convention, As Coordinator, Grand Pavilion, The Cabanas, McArthur Highway, City of Malolos, 03/08/12
- Hotel Celeste, Housekeeping, Barista, Food & Beverage, Admin Department, 02 San Lorenzo Drive Corner A. Arnaiz Avenue, San Lorenzo Village, Makati City, 12/23/12, 03/02/13, Housekeeping: Cleaning the entire room of the Guest, Room service., Food and Beverage at Celi's Restaurant: Server, Barista, Bartender, Assisting Guest needs, Room Service, Answering phone queries., Admin Department at Accounting, Marketing and Human Resource: Answering phone queries, Sorting Files, Input all the data's regarding Accounting and Marketing, Assisting all the Superior's regarding of the assigned task/ department.
Languages
- English
- Filipino
Knowledgeandskills
- Hands on experience in MS office and POS system.
- Mentally and Physically Fit.
- Friendliness and ability to get along with others.
- Innovative / Creative problem solving.
- Ability and desire to learn.
- Organizational effectiveness.
- Motivation, confidence and willingness to make tough decisions.
- Leadership capabilities.
- Continuing personal development.
- Personal and career planning skills.
Personal Information
- Height: 5’0”
- Passport Expiry Date: 06/06/28
- Citizenship: Filipino
- Date of Birth: 04/18/92
- Gender: Female
- Marital Status: Single
- Religion: Iglesia ni Cristo
Timeline
Food Service Supervisor
Little Caesars Pizza
02.2023 - Current
Shift Manager
Wingstop
10.2019 - 02.2023
Management Trainee
04.2017 - 10.2019
Management Trainee
Kanshoku Ramen Pte. Ltd
06.2016 - 11.2016
Management Trainee
Kimukatsu-Century Mall
03.2015 - 01.2016
Shift Supervisor
Anthealyn’s Food and Beverage Station-Bon Appetea
08.2014 - 02.2015
On the Job Training
Hotel Celeste
12.2012 - 03.2013
Bachelor of Science - Hotel and Restaurant Management
Bulacan State University