JERWIN C. BAYA
Grande Prairie,AB
Summary
I am seeking for company where my experience cannot only improve the status of the company but also to automate the working process to the best possible one.
Motivated Retail Sales Supervisor known for high productivity and efficient task completion. Skilled in customer relationship management, inventory control, and sales strategy development. Excel in leadership, communication, and problem-solving to enhance team performance and achieve sales targets.
Seasoned Retail Sales Supervisor with broad experience in managing sales teams, developing marketing strategies, and overseeing daily operations in retail settings. Strengths lie in leadership capabilities, fostering team cohesion, and implementing effective sales techniques. Demonstrated success in driving revenue growth while ensuring optimal customer satisfaction.
Overview
19
19
years of professional experience
Work History
Retail Sales Supervisor
Y3 convinience store
Grande Prairie, Alberta
07.2023 - Current
- Supervised daily operations, ensuring efficient store workflow and customer service.
- Trained new sales associates on company policies and effective sales techniques.
- Managed inventory levels, conducting regular stock checks and organizing merchandise displays.
- Resolved customer complaints promptly, maintaining a positive shopping experience.
- Coordinated staff schedules, optimizing coverage during peak sales hours.
- Implemented promotional strategies, enhancing product visibility and customer engagement.
- Monitored sales performance, providing feedback to improve team effectiveness.
- Collaborated with management on staff development initiatives and training programs.
- Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges.
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
- Created weekly work schedules for all employees according to labor laws and company guidelines.
- Supervised staff of 10 retail sales associates and provided guidance on customer service, product knowledge and cash handling procedures.
Storekeeper
VIRGIN MEGASTORE
Sharjah, UAE
01.2021 - Current
- Maintain receipts, records, and withdrawals of the stockroom.
- Receive, transfer products, and shelve supplies
- Perform other stock-related duties, including returning, packing, pricing and labeling the supplies.
- Conduct inventory
- Inspect the quality and quantity of the product receive and place it on the designated place.
- Maintaining the arrangement and cleanliness of the area.
Company driver, Logistic Supervisor/ Warehouse In-charge
ZAFIRE DISTRIBUTOR INC.
Zamboanga City
01.2019 - 01.2021
- Company Overview: A Medical Distribution & Logistic Company
- Manage stock control and reconcile with data storage system.
- Understanding planning, shipping, warehouse management and inventory systems.
- Managing daily routes/schedules of shipments and deliveries.
- Adhere to all warehousing, handling and shipping legislation requirements.
- Produce reports and statistics regularly (IN/OUT status report).
- A Medical Distribution & Logistic Company
Furniture Assemble, Packer
EASYMOVE LOGISTICS COMPANY
, Kuwait
01.2017 - 01.2018
- Assemble all components and fixtures of furniture.
- Assuring all furniture's are well-packed and inspects the furniture to verify they met the quality standard.
- Deliver the inbound furniture's from another country and assembles and unpacked it.
- Operated and maintained hand tools, power equipment, drill machines and measuring devices.
Furniture Assembler
GULF WAREHOUSING COMPANY (IKEA HOME FURNISHING)
Qatar
01.2015 - 01.2017
- Fit, installed and secured materials on frames using hand tools and power tools.
- Examined furniture frames, upholstery, springs and webbing to locate defects.
- Maintained and documented above average piece rate throughout entire shift daily.
- Observed and followed all safety and regulations.
- Cleaned and organized workplace and removed trash from the assembly area, as directed.
Machine Operator
CRYSTALWISE TECHNOLOGY(CWT)
Hsinchu, Taiwan
01.2012 - 01.2014
- Checking and observed the condition of the machines daily.
- Conduct a run-test before operating the machine to assure it is on the right condition always
- Operate the machines and follow the standard operation and apply safety regulation.
- Operate machinery, feeding products into the production line, possibly a conveyor line.
- Monitor machines, raising any issues with their manager.
- Control and adjust machine settings such as speed.
Merchandiser, Salesman
BEST PRODUCT CHANNEL (NESTLE PHIL.)
Ozamis City, Philippines
01.2007 - 01.2012
- Conduct inventory of items in the stockroom area to know the quantity of remaining products.
- Conduct daily check on products to know the near expired items
- Conduct a FIFO
- Arrange the products on the display area and assuring the shelfs are always full of product
- Treating the costumers with a smile and apply the costumer is always right.
- Directs the costumer by providing information on products
- Keeps clients informed by notifying them of preferred customer sales and future merchandise of potential interest.
- Contributes team efforts by accomplishing related as needed
Education
Electrical Technology -
Davao National Agricultural School
High School -
Zamboanga city High School
ZamboangaSkills
- Customer service
- Visual merchandising
- Inventory management
- Staff training
- Product knowledge
- Loss prevention
- Schedule coordination
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Conflict resolution
- Attention to detail
Personal Information
- Gender: Male
- Nationality: Filipino
- Visa Status: Employment Visa
Timeline
Retail Sales Supervisor
Y3 convinience store
07.2023 - Current
Storekeeper
VIRGIN MEGASTORE
01.2021 - Current
Company driver, Logistic Supervisor/ Warehouse In-charge
ZAFIRE DISTRIBUTOR INC.
01.2019 - 01.2021
Furniture Assemble, Packer
EASYMOVE LOGISTICS COMPANY
01.2017 - 01.2018
Furniture Assembler
GULF WAREHOUSING COMPANY (IKEA HOME FURNISHING)
01.2015 - 01.2017
Machine Operator
CRYSTALWISE TECHNOLOGY(CWT)
01.2012 - 01.2014
Merchandiser, Salesman
BEST PRODUCT CHANNEL (NESTLE PHIL.)
01.2007 - 01.2012
Electrical Technology -
Davao National Agricultural School
High School -
Zamboanga city High School