Amir Aslani
Richmond Hill,ON
Summary
Dynamic Retail Sales Supervisor with proven expertise in customer service, team building, and inventory management, dedicated to enhancing customer satisfaction and mentoring associates.
Overview
5
5
years of professional experience
Work History
Retail Sales Supervisor
Simpli Vape
Toronto, Ontario
01.2023 - 06.2025
- Supervised daily operations and maintained store appearance for optimal customer experience.
- Trained and mentored new sales associates on product knowledge and customer service techniques.
- Managed inventory levels and assisted in restocking to ensure product availability.
- Handled customer inquiries and resolved issues to enhance satisfaction and loyalty.
- Implemented sales techniques to educate customers on product benefits and features.
- Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges.
- Managed daily operations such as opening and closing the store, balancing registers at end of day.
Server
Mucho Burrito
Toronto, Ontario
08.2020 - 12.2022
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Associate of Science - Computer Science
Humber Polytechnics
Toronto, ON08-2025
High School Diploma -
Aurora High School
Aurora, ON06-2021
Skills
- Customer service
- Team building
- Inventory management
- Employee training
- Technical troubleshooting
- Microsoft Office
- Time management
- Effective communication
- Problem solving
- Staff management
- Sales strategy development
- Order management
- Sales target achievement
- Store operations
- Systems and software expertise
- Database management
- Sales expertise
- Customer relationship building
- Technology proficiency
- Store organization
- Cash handling
- Attention to detail
- Retail build outs
Languages
English
Native/ Bilingual
Persian
Native/ Bilingual
References
References available upon request.
Timeline
Retail Sales Supervisor
Simpli Vape
01.2023 - 06.2025
Server
Mucho Burrito
08.2020 - 12.2022
Associate of Science - Computer Science
Humber Polytechnics
High School Diploma -
Aurora High School
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