Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Timeline
Generic
Jerin Mathew

Jerin Mathew

Vancouver,Canada

Summary

Enthusiastic and reliable job, dedicated to providing excellent customer service with a smile. Organized, detail oriented, and experienced in properly handling daily production items. Several years of experience in various retail settings with a proven track record of job success.

Overview

14
14
years of professional experience

Work History

Restaurant Supervisor

Avenue Hotels@resorts
10.2022 - 03.2024
  • Performed opening and closing duties as required by the restaurant
  • Restocked supplies and food items to ensure the restaurant was fully prepared for service
  • Supervised a team of employees, ensuring that tasks were completed in a timely and accurate manner
  • Developed and maintained a system for tracking and managing employee performance
  • Developed and maintained a system for tracking and managing health and safety compliance
  • Developed and implemented a system for tracking and managing customer feedback.

Production Operator

K and E Enterprises
03.2018 - 08.2022
  • Production operator in maintaining production lines,quality check for food manufacturing and safety checks
  • Identifying potential gaps in production lines and distribution adhering to safety guidelines reporting all

equipment problems.

  • Organizing production supplies prior to shift start managing production lines assigning duties to rest of the team members in the same line.


Restaurant Supervisor

Paul Le-marque Plaza
02.2016 - 02.2018
  • Scheduled and managed staff to ensure adequate staffing levels during peak hours
  • Collaborated with kitchen staff to develop and implement new menu items that increased restaurant sales
  • Developed and implemented new customer service policies that improved customer satisfaction
  • Coordinated with vendors to ensure timely delivery of food and beverage items at competitive prices.

Food and Beverage Supervisor

Palm Restaurant al Khuwair,
08.2013 - 08.2015
  • Managing restaurant and smooth functions
  • Support to food and beverage service department.

Restaurant Captain

Spice Grove Hotels & Resorts
12.2012 - 08.2013
  • Proficiently used restaurant POS systems to accurately process orders and payments
  • Performed opening and closing duties as required by the restaurant
  • Restocked supplies and food items to ensure the restaurant was fully prepared for service.

Food & Beverage Attendant

Novotel Hotels & Resorts
09.2011 - 12.2012
  • Managed the food and beverage service onboard, ensuring all passengers were provided with a positive experience
  • Stocked shelves and coolers with food and beverage items, ensuring shelves were always full and well-presented
  • Prepared and served a wide variety of food and beverage items in a timely manner
  • Coordinated with vendors to ensure timely delivery of food and beverage supplies and reduce inventory costs
  • Received and stored incoming food, beverage, and kitchen supplies in accordance with standards.

Food & Beverage Attendant

Westin Hotels & Resorts
09.2010 - 08.2011
  • Ensured all food and beverage orders were accurate and served promptly, resulting in a increase in customer satisfaction
  • Negotiated with suppliers to secure competitive prices for food and beverage products
  • Provided food and beverage service and collected garbage and other debris.

Education

Diploma -

St. Antonys College
Kanjirappally, Kottayam
12.2012

Higher Secondary -

Govt. Kerala NSPHSS
Kumily, Idukki
12.2007

Skills

  • Communication Skills
  • Fast learner
  • Multitasker

Languages

English
Full Professional
Hindi
Full Professional
Malayalam
Full Professional
Tamil
Full Professional
Telugu
Full Professional

Personal Information

  • Date of Birth: 17/11/1987


  • Nationality: Indian

Hobbies and Interests

  • Driving
  • Listening to music
  • Cooking

Timeline

Restaurant Supervisor

Avenue Hotels@resorts
10.2022 - 03.2024

Production Operator

K and E Enterprises
03.2018 - 08.2022

Restaurant Supervisor

Paul Le-marque Plaza
02.2016 - 02.2018

Food and Beverage Supervisor

Palm Restaurant al Khuwair,
08.2013 - 08.2015

Restaurant Captain

Spice Grove Hotels & Resorts
12.2012 - 08.2013

Food & Beverage Attendant

Novotel Hotels & Resorts
09.2011 - 12.2012

Food & Beverage Attendant

Westin Hotels & Resorts
09.2010 - 08.2011

Diploma -

St. Antonys College

Higher Secondary -

Govt. Kerala NSPHSS
Jerin Mathew