Jennifer Mccrae
Richmond,ON
Summary
Dedicated professional with a proven track record at Villa Marconi Long-Term Care, enhancing patient safety and emotional well-being. Excelled in vital signs monitoring and fostering positive customer relationships, achieving high satisfaction levels. Demonstrates exceptional attention to detail and empathy, ensuring comprehensive care and service excellence.
Overview
20
20
years of professional experience
Work History
Psw
Villa Marconi Long-Term Care
10.2002 - 11.2016
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cashier/Supervisor
Loeb
03.1998 - 09.2002
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Cashier/cash Office
Independent Grocers
06.1996 - 06.1998
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Business Diploma -
Micann Business School of College
Ottawa, ON01-2002
High School Diploma -
Mcarthur HS
Ottawa, ON06-1987
Skills
- Vital signs monitoring
- Toileting support
- Housekeeping tasks
- Professional boundaries
Languages
English
Elementary
Timeline
Psw
Villa Marconi Long-Term Care
10.2002 - 11.2016
Cashier/Supervisor
Loeb
03.1998 - 09.2002
Cashier/cash Office
Independent Grocers
06.1996 - 06.1998
Business Diploma -
Micann Business School of College
High School Diploma -
Mcarthur HS
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