Diligent Booking Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role as Division Assistant where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
Booking and Registration Clerk B
Nova Scotia Health
10.2014 - Current
Scheduling appointments for clinic and treatment patients.
Processes referrals and manages wait-list for multiple physicians.
Manages high volume of phone calls, retrieves and responds to messages, and solves problems.
Supports patient flow, registration, and clerical needs in fast paced environment.
Faxes documents.
Preforms schedule maintenance in PHS.
Hairstylist/Manager
First Choice Hair Cutters
09.2006 - 09.2013
Cut, colored, highlighted, permed, and styled hair to preference of client.
Managed staff of up to eight employees.
Handled employee scheduling and coverage needs during business hours.
Handled cash flow and bank deposits.
Processed payroll.
Carried out inventory and ordering of all products and supplies for salon.
Facilitated monthly staff meetings and yearly employee evaluations.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Education
Diploma - Medical Administrative Specialist
Eastern College
Halifax, NS
09.2014
Cosmetology Certification - Cosmetology Studies
Academy of Cosmetology
Dartmouth, NS
06.2006
Skills
Eight years of medical office experience
Strong interpersonal and communication skills
Proficient in using PHS, STAR, One Content, Outlook, ACCURO, and EMR
Excellent team player, problem solver, and highly resourceful