JENNIFER A. HADDEN
Oceanside,CA
Summary
Law enforcement professional prepared for impactful contributions to public safety. Adept at maintaining law and order with focus on community engagement. Reliable team player known for adaptability and achieving results. Skilled in conflict resolution and crisis management.
Overview
16
16
years of professional experience
Work History
Deputy Sheriff
San Diego Sheriff's Office
06.2024 - Current
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Ensured accurate record-keeping through diligent documentation of daily activities, incident reports, and other required forms; maintaining strict adherence to established policies for data privacy and confidentiality.
- Assisted in the transportation of inmates between facilities, ensuring their safety during transfers while maintaining strict adherence to all security protocols.
- Collaborated with fellow deputies and supervisors to maintain order within the facility and promptly address any conflicts or incidents that occurred.
- Maintained a safe and secure environment for inmates by conducting regular cell inspections and monitoring inmate activities.
- Observed jail and incarcerated person(s) activity to maintain order and safety.
Deputy Cadet
San Diego Sheriff's Office
12.2023 - 06.2024
- Developed leadership skills while attending the San Diego Regional Academy.
- Upheld the highest standards of professionalism and integrity.
- Participated in physical training to keep fit and perform job duties productively.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Met academic standards and expectations to maintain school enrollment with a 98%.
- Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
Studio Manager and Head Coach
Orangetheory Fitness
07.2018 - 11.2023
- Supervised studio staff for timely, accurate and high-quality task completion. While establishing team priorities and monitored performance. Along with daily studio operations: scheduling, staff management and customer service.
- Pleasantly greeted customers and asked open-ended questions to better determine needs while reaching sales goals.
- Organized and maintained client databases for accurate communication information.
- Recruited, trained, and developed high-performing and customer-focused team between front sales and coaches.
- Facilitated communication between clients, staff and vendors for smooth project processes.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer and team relations by addressing problems head-on and implementing successful corrective actions.
Studio Manager and Head Coach
Orangetheory Fitness
04.2016 - 07.2018
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Recruited, trained, and developed high-performing and customer-focused team working towards daily sales goals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed over 1100 members and 15 team members
Intrinsic Coach
ADURO
08.2013 - 09.2016
- Developed and implemented comprehensive training program for new clients to increase resilience and performance, while offering constructive feedback to help set and reach personal goals.
- Collaborated with other coaches to create and execute webinar programs.
- Developed relationships with clients to provide ongoing support and encouragement.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Utilized various coaching models and techniques to maximize client success.
- Traveled to support clients at business biometric events. Recommended programs based on personal results.
Personal Trainer
Element 5 Fitness
08.2009 - 08.2014
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness, nutrition and wellness goals with positive and friendly approach.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
Education
San Diego Regional Academy - POST - Law Enforcement
San Diego Miramar College
San Diego, CA06.2024
American Sign Language Interpreter - American Sign Language
Seattle Central Community College
Seattle, WA09.2010
Certificate - Esthetician
Spokane Community College
Spokane, WA06.2004
Skills
- Integrity and ethics
- Client Experience Management
- Employee Relationships
- Continuous Quality Improvement (CQI)
- Administration and Reporting
- Process Improvement
- Client Rapport-Building through coaching
- Constructive Feedback
- Managing Operations and Efficiency
- Personal training, strength training, group fitness
- Marketing and Promotions
- Team leadership and coaching
- De-escalation techniques
- Incident response
- Emergency response
Timeline
Deputy Sheriff
San Diego Sheriff's Office
06.2024 - Current
Deputy Cadet
San Diego Sheriff's Office
12.2023 - 06.2024
Studio Manager and Head Coach
Orangetheory Fitness
07.2018 - 11.2023
Studio Manager and Head Coach
Orangetheory Fitness
04.2016 - 07.2018
Intrinsic Coach
ADURO
08.2013 - 09.2016
Personal Trainer
Element 5 Fitness
08.2009 - 08.2014
San Diego Regional Academy - POST - Law Enforcement
San Diego Miramar College
American Sign Language Interpreter - American Sign Language
Seattle Central Community College
Certificate - Esthetician
Spokane Community College
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