Jenna Ingvallsen

Prince Rupert,BC

Summary

Competent Server offering 5 years of food service experience in Breakers Pub, Cowbay Cafe, and Opa Sushi. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, and providing targeted suggestions. Independent individual comfortable working under pressure in a fast-paced environment.

Overview

years of professional experience

Work History

Waitress Trainer

Breakers Pub, Cowbay Cafe, and Opa Sushi

04.2019 - 09.2022

Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.

Medical Laboratory Assistant

Northern Health

04.2022 - Current

Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
Facilitated communication between medical staff and laboratory personnel for efficient result delivery and collaboration.

Education

Certificate - Medical Laboratory Assistant

Thompson River University, Kamloops, BC

04.2022

High School Diploma -

Charles Hays Secondary, Prince Rupert, BC

06.2016

Skills

Team motivation
Reservation Management
Energy and enthusiasm
Food safety awareness and handling
Critical Thinking

Body Language Awareness
Patience and Tact
Efficient Movement
Exceptional communication
Cash Handling

Timeline

Medical Laboratory Assistant - Northern Health

04.2022 - Current

Waitress Trainer - Breakers Pub, Cowbay Cafe, and Opa Sushi

04.2019 - 09.2022

Thompson River University - Certificate, Medical Laboratory Assistant

Charles Hays Secondary - High School Diploma,