JELSA CHRISTY B. REGAÑON
Duncan,Canada
Summary
Motivated professional seeking a position to leverage skills and contribute to company goals. Driven by the opportunity for career advancement and personal growth.
Overview
12
12
years of professional experience
Work History
Food Service Supervisor
Tim Horton
09.2022 - Current
- Supervise and make sure all products are complete
- Responsible for customer complaints and ensuring high levels of customer satisfaction through excellent service
- Manage the shift with enthusiasm and complete the given task
- Meeting the set standard drive thru time and manpower
Shift Manager
Yellow Cab Food Corporation
08.2015 - 09.2022
- Manage the entire store and the people within the work
- Responsible for customer complaints and ensuring high levels of customer satisfaction through excellent service
- Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff
- Manage the delivery system and handle human resources department
Service Ambassador/Cashier
Yellow Cab Food Corp
03.2013 - 08.2015
- Receive payment by cash, credit cards, vouchers, or automatic debits
- Greet customers entering establishments
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Answer customers' questions, and provide information on procedures or policies
Education
Bachelor of Science - Hotel and Restaurant Management
International School for Hotel and Restaurant Management
01.2016
Ladderized Hotel and Restaurant Management -
International School for Hotel and Restaurant Management
01.2011
Skills
- Microsoft Word, Excel, Powerpoint
- Highly dependable
- Excellent attention to details
- Operations Management
- Cash Handling
- Fast learner
- Effective Customer Relations
- Staff Supervision and Leadership
- POS (point of sale)
Languages
English
Professional Working
Personal Information
- Age: 32
- Date of Birth: 09/09/92
- Religion: Roman Catholic
Timeline
Food Service Supervisor
Tim Horton
09.2022 - Current
Shift Manager
Yellow Cab Food Corporation
08.2015 - 09.2022
Service Ambassador/Cashier
Yellow Cab Food Corp
03.2013 - 08.2015
Bachelor of Science - Hotel and Restaurant Management
International School for Hotel and Restaurant Management
Ladderized Hotel and Restaurant Management -
International School for Hotel and Restaurant Management
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