JEAN MERCIER
Ottawa,Canada
Summary
A motivated and reliable professional seeking a position where strong teamwork, a positive attitude, and a dedication to excellent service can contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Multifunctional Agent
Community Center
09.2021 - Current
- Organized and implemented event logistics, ensuring effective crowd management and a positive visitor experience.
- Managed financial transactions, including processing donations and tracking monthly contributions for musical groups.
- Provided clear information and guidance to visitors, enhancing their overall experience.
- Collaborated with a team to maintain facility order, organization, and cleanliness.
- Participated in ongoing service training to improve skills and service delivery.
Production Associate
HLS Linen Services
08.2019 - 09.2022
- Inspected, folded, and sorted linens to meet quality control standards.
- Efficiently unloaded linens from monorail systems and organized them into carts for distribution.
- Supported production flow by separating mixed linens and preparing new linen boxes for processing.
Warehouse Associate
Walmart Distribution Centre
02.2020 - 09.2020
- Accurately picked products from warehouse shelves to fulfill customer and store orders.
- Consistently met picking targets and productivity goals in a fast-paced environment.
- Handled, organized, and managed various boxed goods; prepared orders for shipment.
Elevator Operator / Labourer Assistant
Claridge Homes
04.2019 - 08.2019
- Safely operated a service elevator to transport personnel and materials between floors.
- Assisted construction crews with loading and unloading freight and tools.
- Maintained a clean and safe work environment, including sweeping and vacuuming the elevator cab.
- Provided directional assistance and information to site personnel.
Education
Bachelor of Arts - Economics
Carleton University
Ottawa, ON01.2028
High School Diploma - undefined
Adult High School
Ottawa, ON01.2024
Santé et Sécurité au Travail Certificat - Health and Safety Certificate
Conseil Économique et social Ottawa-Carleton
Ottawa, ON01.2019
Skills
- Excellent verbal and written communication skills in both English and French
- Proven ability to provide exceptional customer service with a friendly and welcoming demeanor
- Strong problem-solving skills and a fast learner, able to adapt quickly to new tasks and environments
- Dependable and flexible, with availability for rotating shifts
- Proficient in Microsoft Office Suite, email, and internet applications
- Team-oriented with a collaborative spirit and a focus on achieving common goals
Languages
French
Full Professional
English
Full Professional
Timeline
Multifunctional Agent
Community Center
09.2021 - Current
Warehouse Associate
Walmart Distribution Centre
02.2020 - 09.2020
Production Associate
HLS Linen Services
08.2019 - 09.2022
Elevator Operator / Labourer Assistant
Claridge Homes
04.2019 - 08.2019
High School Diploma - undefined
Adult High School
Santé et Sécurité au Travail Certificat - Health and Safety Certificate
Conseil Économique et social Ottawa-Carleton
Bachelor of Arts - Economics
Carleton University