Overview
Work History
Skills
Educations
References
Languages
Timeline
Generic

GHAZANFAR MIRZAD

Ottawa,Ontario

Overview

16
16
years of professional experience

Work History

Customer Care Agent

Drake International
08.2022 - Current
  • Delivered customer orders promptly and timely
  • Upkeep of the vehicle

Skilled Trade Labourer

MirCON
04.2016 - 12.2019
  • Answering calls and making calls
  • Taking walk in client at our office
  • Faxing, scanning, emailing
  • Visiting clients to talk about choices
  • Going with client for shopping the right materials.
  • Searching the web and making sure client gets the best deal and best job done

Bilingual Technician

Chromo Bus. Solutions
04.2011 - 02.2016
  • Installation of cash register and LCD screen
  • Installation of point-of-sale system for restaurant venues
  • Installation of Surveillance system for business owners
  • Assisted on POS system and other equipment installation services
  • Maintaining relationship between clients and company
  • Travelled to wherever new and recurring clients needed service calls

Bilingual Remarketing Agent

FinanciaLinx
09.2007 - 07.2011
  • Providing inspection and CARPROOF on vehicles at the end of the leasing agreement.
  • Communicating with provincial police in order to track down lost or stolen vehicles
  • Pricing remarketed vehicles at end of leasing agreement based on Black Book value
  • Following up on inspection and CARPROOF before vehicles go to auction
  • Coordinating with ADESA and MANHEIM AUTOMOBILE AUCTIONS for transportation and organization of auction sells
  • Selling remarketed vehicles at auctions

Skills

  • Fluent in French/English & interpersonal skills
  • Team player and autonomous
  • Able to work under pressure and without supervision and punctual
  • Hardworking and detail oriented
  • Fluent in English and French
  • Advanced computer skills including Word, Excel, PowerPoint and Outlook
  • Typing speed of 48 wpm
  • Excellent communication skills (written and orally)
  • Positive and enjoys new challenges
  • Team Player
  • Determined & Hard worker
  • Highly Adaptable
  • Time Management
  • Assertiveness
  • Payment Processing
  • Escalation Management

Educations

  • Crossroads Truck & Career Academy, Stittsville, ON, 2021, 2022
  • Ryerson University - Raymond Chang School of Continuing Education, Toronto, ON, 2008, 2010
  • Champlain Public High School, Ottawa, ON, 1996, 2004

References

Available Upon Request

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Customer Care Agent

Drake International
08.2022 - Current

Skilled Trade Labourer

MirCON
04.2016 - 12.2019

Bilingual Technician

Chromo Bus. Solutions
04.2011 - 02.2016

Bilingual Remarketing Agent

FinanciaLinx
09.2007 - 07.2011

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