GHAZANFAR MIRZAD
Ottawa,Ontario
Overview
16
16
years of professional experience
Work History
Customer Care Agent
Drake International
08.2022 - Current
- Delivered customer orders promptly and timely
- Upkeep of the vehicle
Skilled Trade Labourer
MirCON
04.2016 - 12.2019
- Answering calls and making calls
- Taking walk in client at our office
- Faxing, scanning, emailing
- Visiting clients to talk about choices
- Going with client for shopping the right materials.
- Searching the web and making sure client gets the best deal and best job done
Bilingual Technician
Chromo Bus. Solutions
04.2011 - 02.2016
- Installation of cash register and LCD screen
- Installation of point-of-sale system for restaurant venues
- Installation of Surveillance system for business owners
- Assisted on POS system and other equipment installation services
- Maintaining relationship between clients and company
- Travelled to wherever new and recurring clients needed service calls
Bilingual Remarketing Agent
FinanciaLinx
09.2007 - 07.2011
- Providing inspection and CARPROOF on vehicles at the end of the leasing agreement.
- Communicating with provincial police in order to track down lost or stolen vehicles
- Pricing remarketed vehicles at end of leasing agreement based on Black Book value
- Following up on inspection and CARPROOF before vehicles go to auction
- Coordinating with ADESA and MANHEIM AUTOMOBILE AUCTIONS for transportation and organization of auction sells
- Selling remarketed vehicles at auctions
Skills
- Fluent in French/English & interpersonal skills
- Team player and autonomous
- Able to work under pressure and without supervision and punctual
- Hardworking and detail oriented
- Fluent in English and French
- Advanced computer skills including Word, Excel, PowerPoint and Outlook
- Typing speed of 48 wpm
- Excellent communication skills (written and orally)
- Positive and enjoys new challenges
- Team Player
- Determined & Hard worker
- Highly Adaptable
- Time Management
- Assertiveness
- Payment Processing
- Escalation Management
Educations
- Crossroads Truck & Career Academy, Stittsville, ON, 2021, 2022
- Ryerson University - Raymond Chang School of Continuing Education, Toronto, ON, 2008, 2010
- Champlain Public High School, Ottawa, ON, 1996, 2004
References
Available Upon Request
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Customer Care Agent
Drake International
08.2022 - Current
Skilled Trade Labourer
MirCON
04.2016 - 12.2019
Bilingual Technician
Chromo Bus. Solutions
04.2011 - 02.2016
Bilingual Remarketing Agent
FinanciaLinx
09.2007 - 07.2011