Seeking an opportunity to expand my customer service expertise in a fast-paced call center environment
Effective interpersonal and communication skills; fluent in English, French (first language), and ewe. Advanced proficiency in MS Office Suite (Word, Excel, & Outlook), Internet-research tools, and virtual meeting technologies with excellent typing speed. Working knowledge of medical transcription and health billings with extensive background assisting with ambulation, positioning, and transferring clients using mechanical lifts such as Hoyer Lift. Productive self-starter with proven ability to collaborate well with diverse teams. Highly capable of handling multiple tasks simultaneously with varying degrees of challenges, priorities, deliverables, and timelines. Safe driving abilities; possess a valid “G” Ontario driver’s licence and reliable vehicle. An active member of a group that encourages and teaches people how to have a happy life.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
